Global Incentives Programme Manager

🕒 June 3

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M3 USA

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2000

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🎯 Recruiter

Healthcare Insurance • Pharmaceuticals • Recruitment

M3 USA is a company that specializes in providing market research, recruitment, and promotional solutions to the healthcare industry. They focus on connecting healthcare professionals, particularly physicians, with tools and resources that improve the practice of medicine. Through a variety of services, including qualitative and quantitative market research, multi-channel promotion, healthcare recruitment, and clinical trials, M3 USA supports the life sciences industry by enabling healthcare professionals to stay informed and provide optimal care. A subsidiary of M3 Inc. , M3 USA is engaged with leading pharmaceutical companies and offers extensive research capabilities across Europe and the U. S. They are known for their data-driven intelligence and their efforts in building networks within the healthcare community.

📋 Description

• Own and lead panel incentive management operations across M3MR Group divisions • Act as the first escalation point for complex payment issues • Design, develop, and implement new incentive processes and optimise existing workflows • Ensure end-to-end accuracy and timeliness of payments • Maintain structured, secure data storage and correct permissions • Own allocated incentives compliance SOP • Partner with Finance on report accuracy and error resolution • Enforce pre-allocation safeguards and publish a monthly KPI pack • Own commercial management of incentive/payment vendors • Manage UAT, data reconciliation, and go-live readiness • Collaborate with other departments to drive improvements on incentive design and compliance

🎯 Requirements

• Bachelor’s degree or equivalency • Minimum of 3 years managing a staff of 3+ employees • 3-5+ years in incentive/payments operations or adjacent finance ops across multiple rails (bank, vouchers, PayPal, prepaid) • Advanced spreadsheet skills (pivots, complex formulas, basic Power Query); confident with data validation/reconciliation • Proven vendor management and professional external communication • Demonstrated ownership of complex cases and continuous improvement

🏖️ Benefits

• 25 days annual leave • Participation in a company bonus scheme linked to personal and company performance • Group Life Cover 4x salary • Pension 4%/4% employee/employer contributions • Vitality health • Staff discount scheme • Discounted gym membership