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Market Research Associate, Dutch Speaking

đŸ”„ 14 hours ago

🌐 United Kingdom, Brazil – Remote

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⏰ Full Time

🟱 Junior

🟡 Mid-level

🔬 Research Analyst

đŸš«đŸ‘šâ€đŸŽ“ No degree required

đŸ‘» Ghost score 25%

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đŸ—ŁïžđŸ‡łđŸ‡± Dutch Required

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Logo of M3 USA

M3 USA

201 - 500 employees

Founded 2000

đŸ„ Healthcare

đŸ’Œ Consulting

⚕ Healthcare Insurance

Healthcare ‱ Consulting ‱ Healthcare Insurance

M3 USA is a company that specializes in providing market research, recruitment, and promotional solutions to the healthcare industry. They focus on connecting healthcare professionals, particularly physicians, with tools and resources that improve the practice of medicine. Through a variety of services, including qualitative and quantitative market research, multi-channel promotion, healthcare recruitment, and clinical trials, M3 USA supports the life sciences industry by enabling healthcare professionals to stay informed and provide optimal care. A subsidiary of M3 Inc. , M3 USA is engaged with leading pharmaceutical companies and offers extensive research capabilities across Europe and the U. S. They are known for their data-driven intelligence and their efforts in building networks within the healthcare community.

📋 Description

‱ Execute recruitment tasks for projects in the Netherlands, Belgium, and other assigned markets ‱ Contact M3 Global Research panelists by phone and conduct cold calling to recruit respondents ‱ Schedule interviews ‱ Plan, organize, and implement panel recruitment solutions ‱ Provide project updates on work completed, progress, results, and action plans ‱ Escalate projects of concern to the senior manager when recruitment is off track ‱ Achieve outsource targets for allocated markets ‱ Meet monthly panel registration targets ‱ Call new registrants to confirm and update email addresses ‱ Reactivate user accounts ‱ Provide telephone, email, and support-ticket assistance to M3 Global Research members ‱ Investigate, troubleshoot, and resolve inquiries and complaints across multiple systems ‱ Collaborate with Project Management to resolve project-specific respondent issues ‱ Handle respondent inquiries according to company policy and resolution timelines ‱ Build and maintain relationships with panel members ‱ Report and resolve issues with internal and external systems and processes ‱ Investigate fraudulent respondents according to M3 data quality procedures ‱ Complete verification for newly registered members ‱ Complete link testing for online market research projects and overlays for qualitative online screeners

🎯 Requirements

‱ Fluency in Dutch and English ‱ Clear and effective verbal and written communication with diverse audiences ‱ Proficient PC skills, including Microsoft Office tools, Internet, Social Media, e-mails, and tools required within assigned responsibilities ‱ Detail-oriented with excellent analytical and investigative skills ‱ Ability to ask probing questions, respond effectively and accurately, and ensure audiences feel supported ‱ CV must be submitted in English

đŸ–ïž Benefits

‱ Remote work opportunity ‱ Shift rotation schedule ‱ Supportive communication with panel members and respondents

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