Project Director, Qualitative Research

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M3 USA

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2000

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🎯 Recruiter

Healthcare Insurance • Pharmaceuticals • Recruitment

M3 USA is a company that specializes in providing market research, recruitment, and promotional solutions to the healthcare industry. They focus on connecting healthcare professionals, particularly physicians, with tools and resources that improve the practice of medicine. Through a variety of services, including qualitative and quantitative market research, multi-channel promotion, healthcare recruitment, and clinical trials, M3 USA supports the life sciences industry by enabling healthcare professionals to stay informed and provide optimal care. A subsidiary of M3 Inc. , M3 USA is engaged with leading pharmaceutical companies and offers extensive research capabilities across Europe and the U. S. They are known for their data-driven intelligence and their efforts in building networks within the healthcare community.

📋 Description

• Manage and oversee a Client service Team • Provide guidance and mentoring to operations team members • Manage project escalations to ensure timely and budget-friendly project completion • Partner with internal stakeholders to address issues and improve research project performance • Collaborate with senior management on process enhancements • Investigate and manage project escalations • Ensure client satisfaction through timely project completion • Monitor productivity and data quality of the team’s projects • Oversee billing and ensure expected project profitability • Support development and implementation of client service best practices

🎯 Requirements

• Bachelor’s degree or equivalent work experience preferred • Minimum 5+ years of experience in Qualitative Market Research • 3+ years of project management experience • Experience in healthcare focused Market Research preferred • Experience with complex market research projects including programming, intricate sampling, international translations, or patient referrals (preferred) • Exceptional time management, organizational skills, and attention to detail • Strong written and verbal communication skills • Proficient in Microsoft Office (Excel, Outlook, Word) • Well-developed analytical and problem-solving skills • Ability to work autonomously and in a team environment to meet departmental objectives

🏖️ Benefits

• 25 days annual leave • Participation in an annual bonus scheme • Pension 4%/4% employee/employer contributions of qualifying earnings • Company’s medical cash plan • Access to subsidised gym membership • Staff discount scheme • Cycle scheme