Senior Project Manager

September 18

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M3 USA

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Healthcare Insurance • Pharmaceuticals • Recruitment

M3 USA is a company that specializes in providing market research, recruitment, and promotional solutions to the healthcare industry. They focus on connecting healthcare professionals, particularly physicians, with tools and resources that improve the practice of medicine. Through a variety of services, including qualitative and quantitative market research, multi-channel promotion, healthcare recruitment, and clinical trials, M3 USA supports the life sciences industry by enabling healthcare professionals to stay informed and provide optimal care. A subsidiary of M3 Inc. , M3 USA is engaged with leading pharmaceutical companies and offers extensive research capabilities across Europe and the U. S. They are known for their data-driven intelligence and their efforts in building networks within the healthcare community.

201 - 500 employees

Founded 2000

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🎯 Recruiter

📋 Description

• Accountable for successful project management and delivery of healthcare market research studies at m360 Research (M3 subsidiary) • Manage qualitative and quantitative projects through entire project life cycle, including client, partner, and healthcare professional sample management • Facilitate screening, scheduling, and confirming respondents for TDIs, focus groups, in-person and online IDIs, and online qualitative interviews; ensure respondents meet client requirements • Act quickly to replace no-shows, follow up with late respondents, and send last-minute materials when alerted by client/moderator • Setup and testing of surveys/screeners; monitor statistics; manage respondent honoraria; close, audit, and invoice projects in technology-based systems • Work directly with various teams to setup and test survey links and redirects, prepare and send sample, conduct quality/audit checks, and manage respondent inquiries • Monitor productivity and quality of data collection; produce regular updates and progress reports on project status and recruitment • Coordinate and lead project kickoff meetings to ensure all parties understand project specifications, client needs, timelines, and responsibilities • Proactively identify potential fielding concerns and issues in the field • Partner with sales team members and operations staff to address issues and recommend improvements • Manage and leverage relationships with domestic and international vendors for accurate and timely deliverables and issue resolution • Manage study profitability by monitoring and accounting for all project costs affecting the budget • Provide guidance, mentoring, and training to members of the Market Research Project Management team; suggest service improvements to M3 GR

🎯 Requirements

• 5+ years of experience in Market Research • Bachelor's degree or equivalent preferred • Demonstrated ability to be a highly self-motivated individual with exceptional time management skills, meticulous organizational abilities, and unwavering attention to detail • Proven capacity to manage multiple qualitative projects with precision and timeliness in a dynamic, fast-paced environment where project parameters and deadlines are subject to frequent changes • Experience in quantitative project management is highly desirable • Superior written and verbal communication skills • Advanced proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word • Ability to quickly adapt to and master new technologies and software • Well-developed analytical and problem-solving skills • Demonstrated ability to work both independently and collaboratively within a team environment • Experience with planning project timelines and projecting estimated fieldwork completion for revenue forecasting • Experience managing vendors, domestic and international • Ability to train, mentor, and provide guidance to junior Project Managers • Willing to work night shifts (US EST Shift)

🏖️ Benefits

• Employees can work remotely