Head of Trust & Safety

🕒 October 15

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $200k - $260k / year

⏰ Full Time

🔴 Lead

👻 Ghost score 2%

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MagicSchool AI

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 $2.4M Pre Seed Round on 2023-08

Consulting • Healthcare • Marketing

MagicSchool AI is a leading artificial intelligence platform tailored for the education sector. It offers over 70 AI tools that assist educators in lesson planning, writing assessments, and communicating effectively. The platform is embraced by over 4 million educators worldwide and integrates with learning management systems like Google Classroom and Microsoft Word. MagicSchool AI emphasizes responsible AI use, supporting both educators and students in building AI literacy while ensuring privacy and compliance with regulations. The platform offers a wide range of resources to enhance learning experiences, save educators time, and promote AI literacy, making it a valuable tool for modern education needs.

📋 Description

• Own the safety of AI output to teachers and students, including policy, model-level guardrails, evaluations, red-teaming, and incident response • Own the trust posture with school districts through safety documentation, RFP and school-board responses, and alignment with state AI-in-education guidance • Develop safety evaluations and monitoring as integral product-infrastructure components • Ensure each new tool includes safety acceptance criteria during scoping rather than at launch • Own student-facing safety, including age-appropriate content, self-harm and crisis handling, and escalation paths to educators • Run the safety incident process end to end and feed postmortems back into product and engineering • Partner with Legal on COPPA, FERPA, state privacy laws, and emerging AI regulation • Build and lead a small team of 1–3 initially, scaling the function through 2027 • Work with multi-provider LLM infrastructure, moderation APIs, custom classifiers, evaluation and red-team tooling, observability, and incident-management tools

🎯 Requirements

• Has owned trust & safety or responsible AI for a consumer or youth-facing product at scale • Hands-on with LLM safety: evals, classifiers, prompt/system-level guardrails, and red-teaming • Has made safety a velocity enabler by building guardrails as infrastructure • Makes judgment calls under ambiguity and owns them publicly • Strong writer for safety documents, district-facing explainers, and incident communications • Operates hypothesis-first and escalates one-way doors quickly • Experience handling live incidents involving minors or vulnerable users • Track record of building safety as product infrastructure, not a gate • Ability to communicate safety tradeoffs clearly to executive and district-level audiences • Familiarity with state AI-in-education frameworks and district procurement questionnaires • Data/ML fluency to partner with engineering on classifiers and evaluation pipelines • Comfortable being the external face of safety at conferences, with press, and before district boards • No educational credential specified

🏖️ Benefits

• Flexibility of working from home • Unlimited time off • Employer-paid health insurance plans • Dental and vision offered at very low premiums • Generous stock options, vested over 4 years • 401k match • Monthly wellness stipend

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