IT Specialist

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April 10

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MalOPlus Group Inc

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B2B • Artificial Intelligence • SaaS

MalOPlus Group Inc. is a leading digital transformation consulting firm that helps organizations leverage the power of cloud computing and artificial intelligence. They have expertise in providing innovative and customized solutions for various business needs, such as migrating systems to the cloud, automating business processes with AI, optimizing non-profit operations with cloud-based tools, and offering IT professionals for hire. MalOPlus collaborates with top cloud providers like Microsoft Azure, AWS, and Google Cloud, among others, to deliver cutting-edge solutions. They cater to a diverse range of industries, including telecommunications, life sciences, real estate, financial services, transportation, education, healthcare, retail, and manufacturing. With over 20 years in the IT industry, MalOPlus is committed to helping clients achieve their goals by optimizing efficiency, reducing costs, and enhancing ROI.

2 - 10 employees

Founded 1998

🤝 B2B

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Provide remote IT support for colleagues in our North American branch offices. • Respond quickly and effectively to support requests with the goal of first call resolution. • First point of contact for software, hardware, network and VPN related issues. • Image and deploy computers. • Manage and maintain company and clients' websites. • Maintain accurate documentation of assets and software licensing information. • Create and manage user accounts in business applications. • Create and maintain end-user documentation for software and processes.

🎯 Requirements

• 1-3 Years in the Information Technology Field • 2+ years supporting Microsoft Windows 7/10 desktop operating systems in a production environment. • Knowledge of PC imaging methodology. • Knowledge of Office 365 and Microsoft Office Suite Applications (Word, Excel, Outlook, Visio, PowerPoint). • Knowledge of antivirus software and virus/malware removal techniques. • Ability to quickly learn and troubleshoot new/unfamiliar software tools. • Basic knowledge of networking technologies and tools including: TCP/IP, DHCP, DNS, PING, VPN.

🏖️ Benefits

• Flexible hours • Work from home