Account Manager

🕒 October 19

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Marketlab's careers page ↗Marketlab's careers page, not through a job board

First seen by Remote Rocketship October 19

Still open on Marketlab's site. Checked 2 hours ago.

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Logo of Marketlab

Marketlab

51 - 200 employees

Founded 1994

🏭 Manufacturing

🍽️ Food & Beverage

🏥 Healthcare

Manufacturing • Food & Beverage • Healthcare

Marketlab is a web-focused software company that develops website integrations and frontend components, such as third-party iframes and widgets, used to deliver marketing, analytics, or customer-engagement functionality. The provided CSS snippet shows styling for embedded frames, indicating Marketlab works with client-side web integrations and web app UX. Marketlab likely provides software tools or integrations delivered to other businesses for embedding advanced features on websites.

📋 Description

• Execute sales growth within a defined territory • Establish long-term relationships with a portfolio of clients • Advocate for clients and communicate with internal teams to provide high-quality products • Use consultative selling to identify customer needs and provide solutions • Lead strategic customer discussions, negotiate, confirm, and close deals • Identify and grow new customers and leads and expand existing account contact bases • Grow sales and gross profit with existing and new customers • Generate profitable sales and customer loyalty through value-added services • Build customer loyalty and retention through daily outbound calls and face-to-face visits • Qualify customer needs and present Marketlab solutions • Gain greater share of customers’ annual consumable-goods spend • Proactively manage customer issues and opportunities involving services, products, samples, sourcing, and quoting • Work with product development and purchasing to source requested products and secure pricing, availability, and discount terms • Prepare and present quotations, follow up, and close sales • Contact targeted customers to understand needs and establish Marketlab as a preferred supplier • Maintain accurate customer data in the CRM database • Build product, market-segment, and sales knowledge • Collaborate cross-functionally with Marketing, Product Management, Customer Experience, and other teams • Troubleshoot established account problems and address complaints with internal resources • Share industry insight and customer feedback with Marketing and implement campaigns • Suggest improvements to effectiveness

🎯 Requirements

• Bachelor’s degree in Sales, Marketing, Business, or Healthcare related field is preferred, or equivalent experience • Five or more years of sales experience required • Inside sales experience preferred • Healthcare sales or hospital procurement experience preferred • Experience selling consumable items in business-to-business situations preferred • Demonstrated success in relationship building, selling skills, creating greater customer loyalty, and achieving goals despite barriers or difficulties • Energetic, self-directed, and excited about growing the company and increasing market share • Proficient with Microsoft Office and/or Google Workspace • Familiarity with customer relationship databases • Willingness to travel as needed for on-site customer meetings; travel varies from 10–70% depending on territory and customer needs

🏖️ Benefits

• Outstanding products, operational excellence, and technical and customer support • Value-added services • Product knowledge, market segment knowledge, and sales skill training and studies • Travel support as needed for on-site customer meetings

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