Product Manager, Dashboard – Enterprise Operational Platforms

🕒 October 29

🇺🇸 United States – Remote

💵 $95.9k - $119.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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• Open for 17 days.
• Jobs at this company usually fill in 35 days.

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Marqeta

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

💼 Consulting

📦 Logistics

💳 Fintech

💰 Post-IPO Equity on 2021-06

Consulting • Logistics • Fintech

Marqeta is a leading modern card issuing platform that empowers businesses to integrate comprehensive credit and payment solutions seamlessly into their processes. Specializing in debit, credit, prepaid, and virtual cards, Marqeta provides dynamic spend controls, Just-in-Time (JIT) funding, and ensures compliance and risk management. The platform supports digital wallets, tokenization, and embedded finance, catering to industries such as digital banking, expense management, and on-demand services. With its open APIs, Marqeta facilitates the creation and management of card products, offering scalability and flexibility for enterprises ranging from startups to global companies.

📋 Description

• Support the roadmap for the Marqeta Dashboard and enterprise operational platforms • Contribute to tools that streamline card and account management, transaction investigation, disputes and servicing, and operational controls • Develop dashboards and reporting for operational visibility • Design systems supporting secure, compliant financial operations, including identity, permissions, and governance • Integrate with enterprise systems such as CRM, case management, support tooling, and data platforms • Identify opportunities for AI-assisted workflows to improve efficiency • Partner with Engineering and Design to ship intuitive, workflow-driven experiences • Translate operational pain points into scalable product solutions • Work cross-functionally with Engineering, Design, Risk, Compliance, CX, and Data teams

🎯 Requirements

• 3-5+ years of product management experience • Experience building tools for operations teams, including support, risk, disputes, or program management • Experience with operational dashboards, case management systems, or support tooling • Experience with disputes, fraud, or compliance-related workflows • Familiarity with enterprise platforms such as Salesforce, Zendesk, or ServiceNow • Ability to define strategy, prioritize roadmaps, and drive execution • Experience working closely with Engineering and Design on complex systems • Experience building enterprise software or operational platforms • Ability to simplify complex workflows into clear product solutions • Ability to operate across technical, operational, and business stakeholders in fast-moving regulated environments • Solid product judgment balancing customer needs, compliance, and technical constraints • Experience with multi-tenant platform products, 0-to-1 or platform modernization efforts, data models, reporting systems, analytics-driven products, real-time systems, event-driven architectures, AI/ML or automation, bank partners, regulators, or enterprise customers are nice-to-haves • Track record of improving operational efficiency metrics such as AHT, resolution time, or cost to serve is a nice-to-have

🏖️ Benefits

• Multiple health insurance options • Flexible time off – take what you need • Retirement savings program with company contribution and after tax contributions • Equity in a publicly-traded company and an Employee Stock Purchase Program • Family-forming benefits, fertility support and generous parental leave base salary top-up • Free therapy sessions, financial and professional coaching, and legal advice • Monthly stipend to support our remote work model • Annual “development dollars” to support our people growth and development • Annual bonuses for eligible employees

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