Associate CRM Consultant

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Massive Rocket | Data & CRM Consultancy

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B2B • Enterprise • Marketing

Massive Rocket is a global data and CRM consultancy that operates at the intersection of modern marketing, product, and engineering. Specializing in Snowflake and Braze, Massive Rocket helps digital marketing teams connect with product and engineering departments to deliver personal, relevant, and human customer experiences at scale. The company offers a range of services including customer data management, customer engagement, marketing technology solutions, data engineering, and analytics. Massive Rocket collaborates with leading technology providers to assist in the deployment, integration, and operation of marketing technology stacks.

51 - 200 employees

🤝 B2B

🏢 Enterprise

📋 Description

• Lead the execution of CRM initiatives within the Braze platform for our clients across various channels • Configure and customize the Braze platform to implement agreed-upon strategies and campaigns • Design and execute targeted marketing campaigns using Braze’s messaging capabilities • Utilize Braze's segmentation and personalization features to tailor campaigns to specific audience segments. • Collaborate with the strategy team or other relevant stakeholders to ensure alignment between strategy and execution • Partner with clients to understand their needs and develop tailored solutions that deliver lasting results. • Manage and analyze large datasets to understand customer behavior and trends. • Master Braze and its features to deliver innovative solutions that elevate our clients' success. • Relevant document and reporting creation (e.g Measure and report on the performance metrics of executed campaigns..etc)

🎯 Requirements

• 3+ years of experience in a Marketing Automation Specialist in the CRM space • Experience in working with Braze, Salesforce Marketing Cloud or HubSpot • Attention to detail, including QA of CRM Campaigns, Integrations & relevant documentation, ensuring accuracy and alignment with best practices • Knowledge of digital marketing • Proven ability in leveraging AI tools to enhance productivity in day-to-day professional tasks • Understanding of relational databases and data structures • Proactive mindset and ability to work in cross-functional teams • Strong interpersonal and communication skills gained through experience in a client service environment (e.g., agency, client-facing role..etc) • Experience working an agency setting or client facing roles C1 level of English proficiency • Desirable: • Experience working with Talon.One or other Loyalty system.​​ • Braze Certifications ( i.e Practitioner, Marketer) • Extensive experience working with Braze platform, demonstrating proficiency in utilizing its features • Experience in data analysis leveraging SQL

🏖️ Benefits

• 🚀 Fast-moving environment – you will never stop learning and growing • ❤️ Supportive and positive work culture with an emphasis on our values • 🌍 International presence – work with team members in Europe, the US, and around the globe • 🧗🏼‍♂️ Career progression paths and opportunities for promotion/advancement • 🍕 Organised team events and outings