CRM Strategist

October 15

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Massive Rocket | Data & CRM Consultancy

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B2B • Enterprise • Marketing

Massive Rocket is a global data and CRM consultancy that operates at the intersection of modern marketing, product, and engineering. Specializing in Snowflake and Braze, Massive Rocket helps digital marketing teams connect with product and engineering departments to deliver personal, relevant, and human customer experiences at scale. The company offers a range of services including customer data management, customer engagement, marketing technology solutions, data engineering, and analytics. Massive Rocket collaborates with leading technology providers to assist in the deployment, integration, and operation of marketing technology stacks.

51 - 200 employees

🤝 B2B

🏢 Enterprise

📋 Description

• Support the Principal CRM Strategist in developing and implementing CRM strategies for clients • Assist in the creation of strategic plans and ensure their seamless handover to the execution team • Help achieve clients' KPIs and generate measurable ROI • Provide actionable initiatives that the execution team and CRM Consultants can deliver • Work closely with the Principal CRM Strategist to simplify complex frameworks into clear narratives • Translate recommendations into actionable plans • Participate in client sessions during the Delivery Sales Lifecycle • Help identify core challenges and contribute to data-driven marketing strategies • Aid in creating pitches that effectively tell a story using strategy, data and insights • Conduct strategy sessions based on lifecycle stages, best practices, and key principles

🎯 Requirements

• Minimum 6+ years of CRM experience, with 2 years in a CRM Strategy position in an agency, consultancy or a client-side • Strong skills in working with Braze, Salesforce Marketing Cloud or HubSpot • Experience presenting complex strategies, translating goals and insights into value propositions and connecting your strategy to achievable and coherent activation plans • Experience using data to evaluate effectiveness of customer communications and in using these results to plan future campaigns, regarding audience, next best actions, content and timing frequencies • In-depth knowledge of CRM and technologies, with expertise in CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot..etc. • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate complex concepts to diverse audiences. • Proven ability to drive results, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment. • Experience in providing CRM consulting or advisory services to clients is a plus. • English at C1 level

🏖️ Benefits

• 🚀 Fast-moving environment – you will never stop learning and growing • ❤️ Supportive and positive work culture with an emphasis on our values • 🌍 International presence – work with team members in Europe, the US, and around the globe • 🪐 100% remote forever • 🧗🏼‍♂️ Career progression paths and opportunities for promotion/advancement • 🍕 Organised team events and outings