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Operations & Logistics Specialist

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of Massive Rocket | Data & CRM Consultancy

Massive Rocket | Data & CRM Consultancy

51 - 200 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Massive Rocket is a global data and CRM consultancy that operates at the intersection of modern marketing, product, and engineering. Specializing in Snowflake and Braze, Massive Rocket helps digital marketing teams connect with product and engineering departments to deliver personal, relevant, and human customer experiences at scale. The company offers a range of services including customer data management, customer engagement, marketing technology solutions, data engineering, and analytics. Massive Rocket collaborates with leading technology providers to assist in the deployment, integration, and operation of marketing technology stacks.

📋 Description

• Own end-to-end employee lifecycle operations, from contracts and onboarding through role changes, payroll updates, and offboarding • Prepare and manage offer letters, employment contracts, addendums, and other people documentation • Coordinate monthly payroll, contractor invoices, expenses, and approvals • Manage company travel, accommodation, transport, itineraries, and employee travel queries • Plan and coordinate company events, offsites, venues, vendors, and on-the-ground logistics • Maintain accurate records across employee data, leave, sick days, bookings, expenses, contracts, and operational documentation • Act as a key point of contact for HR and operational queries, resolving issues and escalating when required • Manage SOWs, Change Orders, signatures, and documentation • Improve operational workflows, documentation, and internal processes for efficiency and scalability • Build and maintain automation and workflow improvements to reduce manual work, data entry, and errors

🎯 Requirements

• 3+ years of experience in People Operations, HR Operations, Business Operations, Finance Operations, or a similar role • Strong experience managing employee lifecycle processes, contracts, documentation, and HR administration • Hands-on experience with payroll, contractor payments, expenses, and financial administration • Excellent organisational skills with exceptional attention to detail and accuracy • Experience coordinating travel, events, offsites, vendors, and company logistics • Comfortable managing confidential employee and financial information with discretion • Strong ownership mindset with the ability to manage multiple priorities and deadlines independently • Strong communication skills and confidence working with employees, vendors, and internal stakeholders • Process-oriented and proactive, with a track record of identifying ways to improve operational workflows • Comfortable working with HRIS, payroll, expense, e-signature, and other business systems • Experience using automation tools to reduce manual processes and improve data accuracy • Comfortable working in a fast-paced, growing, and internationally distributed environment

🏖️ Benefits

• Remote work arrangement • Entrepreneurial culture with ownership, collaboration, and growth opportunities

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