Bilingual Document Processing Specialist

8 hours ago

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McCarthy Tétrault

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B2B • Legal • Finance

McCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world through our offices in Vancouver, Calgary, Toronto, Montréal, Québec City, New York, and London, U. K. The firm specializes in various industries, providing insights and strategic advice particularly in private equity, energy, tax, technology, public procurement, competition/antitrust, and foreign investment.

1001 - 5000 employees

Founded 1855

🤝 B2B

💸 Finance

📋 Description

• Create a variety of legal and other documents by typing, transcription, scanning or other methods. • Document processing includes adapting styles, mail merge, inserting media into presentations, creating cross-references, indexing, creating tables (including financial tables), handling charts and objects, using graphics applications, and more. • Proofread and review documents to ensure they are logical and clear, properly formatted, and free of spelling and grammatical errors. • Compare different versions of documents, verify that revisions are correct, and correct documents in case of alterations. • Develop a practical understanding of the firm’s procedures for producing documents from established precedents. • Respond promptly to requests, meet deadlines, and work cooperatively with other departments and staff across the firm. • Develop word-processing expertise to handle complex legal and other documents. • Proactively manage varied workloads with minimal supervision and oversight. • Quality-check your own work, obtain clarifications when necessary, and review peers’ work as required. • Support team members and act as a mentor when needed. • Properly manage the process for handling document production requests and support requests, including prioritizing needs and coordinating work end-to-end. • Provide firm-wide assistance in preparing documents using the Microsoft suite (e.g., Word, Excel, PowerPoint, Visio). • Log, record and handle all calls, emails, voicemails and visits, and follow up to provide timely support. • Manage issue routing and resolution (call tracking, research, knowledge base updates). • Review issues and procedures related to document production and support; recommend solutions as needed. • Perform other duties as assigned.

🎯 Requirements

• Bilingual in French and English. • College diploma (office administration, legal specialization or related field). • 3 years of experience in a professional environment; document production experience is an asset. • Knowledge of legal terminology, documents and procedures is an asset. • Strong attention to detail and excellent spelling, grammar and proofreading skills in both French and English. • Strong interpersonal skills and tact on the phone; able to communicate effectively and respectfully with clients of the Document Processing Group. • Ability to transfer knowledge in a pleasant, effective and efficient manner using various techniques. • Patient, flexible and able to manage difficult situations effectively. • Organized, highly detail-oriented and strong proofreading skills. • Ability to build excellent interpersonal relationships and handle pressure and stress. • Strong analytical and problem-solving skills, with the ability to envision and present creative solutions. • Ability to adapt to varying work schedules (weekdays, weekends and holidays, as required). • Confidence to work independently, establish priorities and make day-to-day decisions, and to know when to seek supervisor assistance. • Typing speed of 80 to 100 words per minute.

🏖️ Benefits

• Exceptional benefits from day one, including employer-paid group insurance coverage. • A wellness program. • A technology spending allowance. • Competitive compensation. • Overtime pay. • Generous time off, including a volunteer day and a day off for your birthday. • Opportunities for growth and professional development at all levels in a culture that encourages and values feedback through open dialogue. • Opportunities for frequent community involvement. • A commitment to equity, diversity and inclusion. • A collaborative, cohesive culture where lawyers and business teams work together toward a common goal.