Apprentice Operations and Support Services Coordinator

Job not on LinkedIn

November 7

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Logo of MDD Forensic Accountants

MDD Forensic Accountants

Finance • Insurance • Consulting

MDD Forensic Accountants is a forensic accounting firm specializing in business valuations, shareholder disputes, and economic damage quantification. With over 40 offices globally, MDD provides expertise across a wide range of industries, delivering services to insurance companies, law firms, governments, and individuals. Their services include business interruption, lost profits, fraud investigations, and more, making them a trusted advisor for sound financial decision-making.

201 - 500 employees

Founded 1933

💸 Finance

📋 Description

• You will learn all aspects and tasks undertaken by the Operations Team, on a rotational basis including: • Support the processing and tracking of workbook/study guide orders for Davies and third parties' learners, ensuring timely delivery. • Maintain accurate records of orders, distribution and queries. • Respond to queries from colleagues regarding workbook ordering. • Build relationships internally with our Delivery Teams to ensure maximum collaboration. • Assist with the preparation and processing of invoices. • Support the management of the workshops inbox, responding to queries and scheduling learners as required. • Compile, analyse and present data reports as required. • Support the management of the Operations/Support inbox, responding and actioning queries as required. • Support the onboarding of apprentices, building relationships with the Client Success team to ensure a swift and compliant onboarding process • Represent and promote Davies Professional Education at external events and meetings. • Build relationships across Davies to ensure collaboration across the Group. • Maintain learner and Davies Professional Education data in line with policies and procedures. • Comply with and implement relevant health, safety, security and welfare processes as required by Davies Professional Education or Davies Group procedures.

🎯 Requirements

• Understanding of vocational qualifications including Apprenticeships • Experience of working both within a team and independently • Self-motivated, enthusiastic with the ability to work using own initiative • Good analytical abilities and able to be decisive • Excellent written, verbal and presentation skills • Excellent customer service, administrative and organisational abilities • Excellent IT skills, including all Microsoft office packages • Ability to analyse Data and create reports using formulas on Excel • Ability to maintain discretion and confidentiality at all times • Ability to work remotely and self-motivate time management

🏖️ Benefits

• Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof). • - Join us and enjoy our ever-evolving benefits, including but not limited to: • - Reward platform – discounts for over 800 retailers • - 25 days holiday (rising with service) • - Well-being centre • - Recognition programme • - Paid fertility appointments • - Fostering friendly employer • - Pension - matched contribution at 5% • - Life Assurance (4 x basic salary) • - Development, training, and professional qualification

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