Registered Clinical Administrator

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £38k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

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Medefer

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

💰 $12.8M Series A on 2020-09

Healthcare Insurance

Medefer is an innovative outpatient service provider that accelerates access to high-quality NHS healthcare. It offers a fast-track service where patients can obtain NHS consultant reviews within 48 hours, significantly reducing the wait times for hospital appointments. Medefer is approved by the Care Quality Commission and aims to ensure patients receive effective care from initial consultations to follow-up check-ups with minimal travel required. The service is primarily designed for use by NHS patients and healthcare providers, aiming to enhance the efficiency and experience of outpatient care.

📋 Description

• The role of the Delegated Ordering Team Member is responsible for undertaking a wide range of clinical administrative duties, efficiently and effectively whilst supporting and communicating with the multi-disciplinary team within Medefer. • The Delegated Ordering Team Member will be required to specialise in and lead on administrative and supportive tasks regarding patient care • Quality Assurance; making sure the correct pathways and process are followed; including completing the investigation forms requested by the consultants, including pre-requisites and safety questions • Reviewing the consultant's response letters for accuracy, completeness and correct outcome selection. • Ensuring appropriate investigations are requested by Medefer’s consultants and clinicians and processing those requests through Medefer’s platform or third-party platforms • Reviewing partial results received from providers and determining if the results need to be immediately reactivated to consultants or can wait until the rest of the patients' results are back for a full review • Diagnostic request management • Undertaking Significant Event investigation and ensuring that errors are properly recorded and addressed • Continuous feedback regarding Medefer’s platform and pathways, for tech fixes and improvements • Maintaining strict confidentiality and to adhere to the local and national Health and Safety regulations and Medefer’s Policies and Procedures.

🎯 Requirements

• Medical degree and have trained as a doctor up to the UK equivalent of Foundation Year 2. • Administrative or clerical experience in varied health settings, including GP surgeries, hospitals, pharmacies. • Previous administrative work experience dealing with patients directly. • Exceptional Microsoft Office skills. • Evidence of problem solving. • Experience in conflict resolution, and able to collaborate with others confidently.

🏖️ Benefits

• Workplace pension scheme • 28 days annual leave in addition to the normal bank holidays (pro-rated for part time hours) • Flexible working hours • Private Healthcare Insurance • Discount schemes • Employee Assistance Programme • Health and wellbeing scheme that provides free access to a confidential phoneline, GP and counselling services • Career development and opportunities for progression and training.