Product Operations Manager

Job not on LinkedIn

🔥 10 minutes ago

🇬🇧 United Kingdom – Remote

💵 £60k - £70k / year

⏰ Full Time

🟢 Junior

⚡️ Product Operations

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Medify

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🏥 Healthcare

💼 Consulting

☁️ SaaS

Healthcare • Consulting • SaaS

Medify is an Indonesian healthtech company providing a cloud-based hospital information system (SIMRS) and electronic medical records (EHR) platform for hospitals and clinics. Its modular SaaS solution covers administration, outpatient/inpatient management, billing, laboratory, radiology, pharmacy, inventory, and many specialized modules, and integrates with BPJS, the Ministry of Health, PACS/LIS and other hospital systems. Medify emphasizes usability, customization, 24/7 maintenance, ISO 27001 data security, HL7 FHIR interoperability, and is used by dozens of hospitals and thousands of clinicians across Indonesia.

📋 Description

• Own the product operating system. • Maintain and continuously improve Medify's product playbook, templates and documentation. • Standardise discovery outputs, product requirements, ticket writing, refinement and handover practices across squads. • Improve the cadence for roadmaps, OKRs, planning, reporting, showcases and retrospectives. • Make ownership, decision points and handoffs clear across Product, Engineering, Design and Learning. • Improve the Product–Engineering operational interface. • Partner closely with the Engineering Managers on refinement, backlog standards, planning logistics, workflows, delivery reporting and release processes. • Identify recurring bottlenecks and help teams resolve their root causes. • Follow up actions from retrospectives and cross-functional reviews so improvements are completed. • Support consistent documentation, product QA, release checklists and feature flag governance. • Escalate strategic trade-offs, capacity decisions and major organisational risks to the Head of Product and Engineering Managers. • Own product tooling and AI workflows.

🎯 Requirements

• Essential Experience in Product Operations, Product Management, Programme Management or a closely related role in a technology organisation. • A track record of building or improving product processes in a scaling company. • Excellent written communication and documentation skills. • Strong organisational skills and the ability to turn ambiguity into simple, workable systems. • Experience with product and delivery tooling such as Notion, Jira and analytics platforms. • Data literacy and confidence using qualitative and quantitative evidence. • Comfortable influencing across functions without relying on formal authority. • A continuous-improvement mindset, with good judgement about when process helps and when it gets in the way. • Comfortable working independently in a high-autonomy, remote environment.

🏖️ Benefits

• Competitive salary depending on criteria fulfilment. • Annual salary increment and bonus depending on company performance. • Pension contributions. • Private healthcare and dental cover. • Annual learning and development budget. • Full flexibility over where, when and how you work. • Annual company retreat. • Work alongside highly competent Product, Engineering, Design and Learning teams. • High independence and meaningful ownership from day one.