Product Support Specialist

Job not on LinkedIn

🕒 August 17

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Medline Industries, LP

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1910

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

💰 Private Equity Round on 2021-06

Healthcare • Logistics • Manufacturing

Medline Industries, LP is a leading healthcare company that focuses on improving clinical, financial, and operational outcomes for its customers. The company offers a wide array of over 335,000 medical products and boasts extensive warehousing capabilities with more than 28 million square feet of space. With a significant global presence of 43,000 employees, Medline provides agile and scalable solutions across all points of care, achieving a 95% next-day delivery rate within the US. The company's mission is to enhance healthcare delivery by providing superior products, supply chain resilience, and clinical expertise, all while fostering strong customer relationships through tailored, problem-solving solutions.

📋 Description

• Ensure project implementation and completion while gaining hands-on exposure to all aspects of the Sales Representative position • Lead, prioritize, and manage the workflow of product trials, conversions, and/or PV implementations • Ensure customer goals and objectives are met by managing expectations and aligning appropriate resources • Establish and maintain customer relationships • Conduct weekly status-of-business meetings with customers and sales representatives • Monitor project progress and communicate project status to sales teams, product teams, and customers • Ensure timely follow-up and issue resolution • Collaborate and build effective relationships within assigned accounts and with internal partners, including Field Sales Representatives, Management, and Product divisions

🎯 Requirements

• Bachelor’s degree and at least 2 years of sales or customer service-related experience, OR high school diploma or equivalent and at least 4 years of sales or customer service-related experience • Experience developing presentations for various audience levels • Willingness to travel for business purposes within the state and out of state

🏖️ Benefits

• Health insurance • Life insurance • Disability insurance • 401(k) contributions • Paid time off • Employee Assistance Program (for employees working less than 30 hours per week) • Employee Resource Groups (for employees working less than 30 hours per week) • Employee Service Corp (for employees working less than 30 hours per week) • Career growth opportunities • Tools and resources to perform at their best