Clinical Specialist, CRM

10 hours ago

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

💵 $72k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

Apply Now

Receive Emails with Similar Jobs

Medtronic

WebsiteLinkedInAll Job Openings

Healthcare Insurance • Medical Devices

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

10,000+ employees

Founded 1949

⚕️ Healthcare Insurance

📋 Description

• Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives • Successfully completes CRM Field Technical Training – including online and field-based training • Performs checks/interrogations of all CRM medical device systems post sign-off • Supports implants of all CRM products post sign-off • Provides on-call support as needed on evenings and weekends post sign-off • Provide troubleshooting support as requested • Assures completion of patient registration and any other required hospital documentation • Helps manage consignment inventory and trunk inventory once obtained • Provides additional inventory support to meet customer needs • Maintains software on programmers throughout the district as directed • Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed • Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off • Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer • Assists with obtaining customer POs throughout the quarter • Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives • Stays up to date on new products, solutions and patient management offerings • Completes all assigned training in a timely manner

🎯 Requirements

• High School Diploma PLUS a minimum 6 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing • Associate’s Degree PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing • Bachelor’s Degree PLUS a minimum 2 years of work experience in healthcare, field sales, or work experience utilizing complex mathematics, mechanical concepts, science or computing • Thorough working knowledge of medical terminology and the medical device industry • Proven ability to build/maintain positive relationships with peers and colleagues across organization levels • Strong work ethic in accomplishing objectives of the position • Expertise with Microsoft tools & other applications (i.e., SalesForce.com) • Ability to meet vendor credentialing requirements • Excellent customer service skills • Excellent interpersonal, written/verbal communication skills • Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines

🏖️ Benefits

• Health, Dental and vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps (global well-being program) • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums) • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)