Patient Financial Representative – Patient Accounting

Job not on LinkedIn

🕒 September 3

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💸 Financial Planning and Analysis (FP&A)

🚫👨‍🎓 No degree required

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Memorial Health System

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1946

🏥 Healthcare

Healthcare

Memorial Health System is a multi-specialty medical complex on the Mississippi Gulf Coast that operates hospitals and outpatient services. It provides patients with expert personal attention and timely access to comprehensive, close-to-home care across a range of medical specialties.

📋 Description

• Perform patient accounting duties at a professional and primarily independent level • Carry out responsibilities in billing, collections, credits and customer service • Follow ethical billing practices and patient accounting policies and procedures • Provide exceptional customer service using AIDET • Complete special projects and assigned reports • Maintain awareness of insurance company updates and federal and state guidelines • Review, edit and submit claims • Follow up on denied claims and resubmit claims until resolved • Answer billing inquiries from patients, guarantors, families, attorneys and third-party payers • Conduct detailed patient discussions and provide information to billers, Patient Financial Advocates and other departments • Calculate patient balances and establish payment plans or other payment arrangements • Contact patients regarding outstanding balances, financial assistance and payment arrangements • Prepare and submit insurance and self-pay refund requests • Follow up with Medicare, Medicaid, Blue Cross, workers’ compensation and commercial payers on refunds • Assist walk-in customers and callers with billing, financial assistance and payment processing • Manage daily cash drawer, reconciliations and deposits for multiple locations • Work with case management to secure patient valuables • Sort and distribute team mail • Perform all other assigned duties

🎯 Requirements

• High School Diploma, GED or equivalent required • Minimum of 2 years of experience in a hospital, medical office or clinic setting in healthcare preferred • Previous education or experience in medical billing, or graduation/certification from a medical office program preferred • Must have or be able to acquire and retain good knowledge of commercial, federal and state payer requirements • Good telephone voice and skill in handling business transactions, including irate patients • Ability to work with computerized systems • Basic clerical and interpersonal skills • Typing speed of 40 wpm • Ability to read, understand and follow oral and written instructions • Computer skills including Microsoft Word and Excel • Excellent organizational, time management and customer service skills • Must comply with the employer’s federal drug-free workplace policy prohibiting marijuana use

🏖️ Benefits

• Affordable, comprehensive benefit package for all full-time and flex-time employees • Bonus eligibility for qualifying full-time or flex-time employees • Tuition assistance may be available through the employer’s student nurse program (up to $24,000 advertised)