Director, System Quality Analytics

🕒 October 7

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🔴 Lead

👔 Director

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👻 Ghost score 23%

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Memorial Hermann Health System

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

🏥 Healthcare

🧘 Wellness

💰 $5M Grant on 2022-08

Healthcare Insurance • Healthcare • Wellness

Memorial Hermann Health System is a comprehensive healthcare organization that provides a wide range of medical services, including cancer care, cardiovascular services, emergency and trauma care, women’s health, and surgical services. With the largest network of emergency centers in Greater Houston, it focuses on delivering advanced healthcare and wellness programs tailored to individual needs. Memorial Hermann is committed to advancing health equity and enhancing community health through its various medical facilities and services.

📋 Description

• Develop and execute short- and long-term strategy aligned with Quality Department goals • Establish and maintain analytical and reporting standards across the department and enterprise for quality, patient safety, and clinical effectiveness • Develop and facilitate intake governance to prioritize quality work requests • Coordinate with enterprise analytics teams to improve collaboration, alignment, and standardization • Scale and optimize quality analytics capabilities, including forecasting and prediction for externally reported quality programs such as Leapfrog, Vizient, USNEWS, CMS IQR, and CMS Care Compare Star Rating • Establish and optimize organizational structures for analytics and reporting • Provide strategic leadership to standardize reporting capabilities, processes, and resources • Collaborate with managers, physicians, and senior leadership to improve operations quality and support quality improvement • Create and maintain frameworks for continuous monitoring and improvement of clinical service value based on quality, cost, and appropriateness • Develop internal and external standards to measure quality, cost, and patient-centered care • Oversee data sources and databases to ensure functionality and meaningful reporting • Organize, present, and facilitate distribution of clinical effectiveness analysis and data • Lead matrixed clinical and non-clinical teams toward strategic objectives • Manage departmental human resources and direct-report team budgets • Evaluate Quality Analytics efficiency and maximize output • Direct analysis and reporting of clinical utilization, cost, financial, claims, and clinical data • Oversee timelines, monitor performance, and mitigate risks • Develop and maintain a technology roadmap • Collaborate with Central Analytics on enterprise-wide data governance, definitions, and stewardship processes • Ensure compliance with Memorial Hermann policies, procedures, safety, productivity, and quality standards • Support professional growth, continuing education, and competency requirements • Model compassionate, personalized, safe, and efficient service experiences • Perform other duties as assigned

🎯 Requirements

• Bachelor's Degree in a work-related field/discipline (e.g., mathematics, economics, engineering, computer science) from an accredited college or university required • Master's Degree in a work-related field/discipline preferred • Epic or related database certification or training preferred • Seven (7) years of experience in a complex health system • Five (5) years of supervisory experience in complex environments • Five (5) years of experience deploying operational reporting and/or business intelligence solutions in a complex health system • Effective oral and written communication skills • Advanced presentation skills

🏖️ Benefits

• Mandatory/continuing education and skills competency support • Professional growth and development opportunities • Preceptor, mentor, and resource support for less experienced staff • Full-time employment

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