Product Quality Engineer

Job not on LinkedIn

🕒 October 9

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 10%

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Metrc

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 Venture Round on 2018-10

Consulting • Logistics • Healthcare

Metrc is a company that specializes in track-and-trace technology for the cannabis industry, providing end-to-end supply chain visibility. Established in Colorado in 2011, Metrc has pioneered a solution that combines advanced software, RFID technology, and a secure database to track cannabis from seed to sale. Metrc provides tools to streamline compliance, support tax revenue accounting, and secure regulated markets. Additionally, it offers support and training to ensure effective use of its platform. The company partners with various states and regions across the United States, including California, Virginia, and Colorado, to implement its supply chain solutions.

📋 Description

• Design, develop, and execute comprehensive test plans and test cases for new features, platform updates, and integration changes • Perform functional, regression, integration, and end-to-end workflow testing • Validate API behavior, including request/response accuracy, error handling, edge cases, and data integrity • Test multi-step workflows spanning Metrc’s platform and third-party integrations, including POS systems, ERP platforms, and state regulatory reporting interfaces • Contribute to test automation strategies and develop or maintain automated test scripts where applicable • Investigate and reproduce software defects from internal QA, customer escalations, and cross-functional channels • Conduct root cause analysis on software failures • Manage the full defect lifecycle in Jira, including logging, prioritization, retesting, and closure • Collaborate with Engineering to validate bug fixes and confirm resolutions meet acceptance criteria • Identify systemic issue patterns and surface findings to QA and Product leadership • Validate end-to-end technical workflows and data flows across integrated systems • Test configuration-driven behaviors, including state-specific compliance rules, licensee settings, and feature flags • Evaluate downstream integration impacts of platform changes and flag release-readiness risks • Collaborate with the Configuration Specialist on customer-specific platform setups during onboarding or go-live • Participate in release-readiness reviews and provide documented QA readiness assessments • Communicate test status, outstanding defects, and risk assessments with Product, Engineering, and the Release Manager • Contribute to acceptance criteria for new features and user stories • Support QA standards and release-readiness criteria with the Head of Quality • Maintain QA documentation in Confluence and Jira • Contribute to QA processes, testing frameworks, and standards • Participate in post-release retrospectives and translate findings into improvements • Stay current with software QA methodologies, tooling, and best practices

🎯 Requirements

• 4+ years of experience in software QA engineering within a SaaS or software product environment • Demonstrated experience testing APIs and validating complex technical workflows across integrated systems • Proficiency with API testing tools such as Postman, Insomnia, or equivalent • Ability to construct, execute, and evaluate API test cases independently • Strong understanding of software development lifecycles, Agile/Scrum methodologies, and QA’s role within sprint-based delivery models • Advanced proficiency with Jira for defect management, test tracking, and reporting • Experience with Confluence for documentation • Solid analytical and troubleshooting skills, with a structured approach to root cause analysis across multi-system environments • Strong written communication skills • Experience working in regulated, compliance-driven, or government-adjacent industries • Experience with test automation frameworks such as Selenium, Cypress, Playwright, or similar (preferred) • Familiarity with SQL or comparable query tools (preferred) • Background in testing configuration-driven or multi-tenant SaaS platforms (preferred) • Experience validating integrations with POS systems, ERP solutions, or state regulatory reporting interfaces (preferred) • Knowledge of cannabis technology, track-and-trace compliance requirements, or state regulatory software environments (preferred) • ISTQB certification or equivalent formal QA training (a plus)

🏖️ Benefits

• Fully remote work arrangement

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