Vivistim Therapy Coach

November 26

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $80k - $130k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

😶‍🌫️ Therapist

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MicroTransponder

WebsiteLinkedInAll Job Openings

Healthcare Insurance • Biotechnology

MicroTransponder is a medical technology company focused on improving the quality of life for patients with chronic neurological conditions through its Paired Vagus Nerve Stimulation (VNS) platform. The company's FDA-approved Vivistim System is designed to help stroke patients, specifically those with chronic ischemic stroke, regain motor function in the arms and hands. By combining Vagus Nerve Stimulation with rehabilitation therapy, their system aims to provide 2-3 times more improvement in motor function compared to rehabilitation alone. MicroTransponder is committed to advancing neurological recovery by applying key principles such as increased neuromodulators, high repetition therapy, and self-activation portability in their therapies.

51 - 200 employees

Founded 2006

⚕️ Healthcare Insurance

🧬 Biotechnology

📋 Description

• Develop and manage standardized discharge and long-term recovery plans, including goal-setting, swipe cadence, and follow-up checkpoints • Engage directly with patients via live calls and digital tools to reinforce therapy understanding, adherence, and motivation • Administer surveys and collect long-term outcomes data to evaluate functional progress, satisfaction, and adherence trends • Document engagement activities and patient progress in Salesforce, flagging at-risk patients for clinical escalation • As needed, support promotion or execution of patient engagement events, both virtual and in-person, to foster community and encourage sustained use • Collaborate with stroke coordinators, therapists, and physicians to ensure continuity of care and seamless communication • Coordinate with physicians or therapy sites for milestone visits, including battery checks and device management follow-ups • Ensure all patient communications and data handling comply with consent, privacy, and regulatory requirements • Capture patient stories and feedback to illustrate success, improve engagement, and inform long-term program enhancements • Interface with digital engagement tools that automate outreach and improve patient connectivity

🎯 Requirements

• Customer service experience a plus • Licensed Occupational Therapist (OT) or equivalent neurorehab clinician is a plus • 2+ years of neurorehabilitation experience, including stroke recovery and patient education (preferred) • Experience in a consultative role or customer service roles are a plus • Familiarity with CRM systems (Salesforce) and outcomes tracking tools • Ability to collaborate across disciplines — therapists, physicians, sales, and patients • Understanding of stroke recovery and neurorehabilitation care pathways • Strong written, verbal, and interpersonal communication skills • Skilled at patient motivation, expectation-setting, and coaching • Comfortable with virtual patient engagement from a home office environment • Proficient with Microsoft Office Suite and CRM systems (Salesforce)

🏖️ Benefits

• Medical, dental and vision plans • FSA • 401(k) plan with company matching • Unlimited Paid Time Off (PTO) • Approximately 15 paid company holidays per year