Commercial Operations Analyst

Job not on LinkedIn

🕒 March 11

🏢🏡 London – Hybrid

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of Mii

Mii

WebsiteLinkedIn

1 - 10 employees

Electronic Health Records systems face two main issues: poor interoperability between healthcare providers and inadequate safety of patient records. Think of Mii as your healthcare passport. Mii allows doctors to access all past and current medical information in our EHR system and offers patients a consolidated view of their medical data.Mii is not just a solution, it's a paradigm shift towards a more connected, efficient, and unified healthcare team. But what further sets us apart is our use of blockchain technology. Patient data stored on our newly developed private blockchain makes data breaches impossible.The truth is that we go into our healthcare system with a false sense of safety. Answers in medicine are not always black and white, which is why it’s important to see patients as a whole. The impact of Mii is simple: Mii saves lives. To embark on our journey into a more immersive healthcare system it all starts with you and Mii.

📋 Description

• Own the development and design of annual and in‑year sales compensation schemes. • Model compensation scenarios to assess financial impact, incentive alignment, and behavioural outcomes. • Partner with Sales Leadership and Finance to stress‑test model assumptions and validate alignment with commercial targets. • Manage day‑to‑day sales compensation operations, including plan setup, data ingestion, workflow management, and payout administration. • Oversee all configuration, maintenance, and governance of the compensation tool (e.g., Spiff), ensuring accuracy and strong internal controls. • Maintain clear documentation of compensation logic, crediting rules, exceptions, and process standards. • Lead monthly and quarterly payout cycles, ensuring data accuracy, auditability, and alignment with policy. • Conduct plan refreshes and ensure timely updates to quotas, attainment calculations, and structural changes. • Serve as the primary point of contact for compensation queries and issue resolution. • Build, automate, and maintain reporting across pipeline health, coverage, conversion rates, performance to target, and forecast attainment. • Deliver weekly and monthly reporting packs for Sales Leadership, GTM, and Finance. • Own all commercial analytics across GTM motions, including segmentation, productivity trends, retention/renewals, and regional performance insights. • Analyse performance and deal trends to provide actionable insights and identify opportunities for improvement. • Partner with RevOps & Data teams to ensure data accuracy across CRM, BI tools, compensation systems, and GTM datasets. • Drive standardisation in definitions, metrics, and reporting methodologies. • Support Sales leadership with ad hoc analyses, scenario modelling, and strategic planning inputs (e.g., territory design, quota planning, pricing/discount governance, win‑loss analysis).

🎯 Requirements

• 5+ years experience working within Commercial or Finance • Understanding of SAAS metrics and KPI’s • Data-driven & commercially minded • Comfortable working with large data sets and ambiguity • Advanced Excel / Power BI / Salesforce/ Financial modelling capability

🏖️ Benefits

• 25 Days Holiday rising to 27 after 2 years’ service and a day off for your birthday • Work anywhere policy (up to 4 weeks per year, subject to approval) • Life Assurance for 4 x Salary • Company pension scheme: employee contribution of 5% basic salary, matched by an employer contribution of 5% • Up to 4 Days Paid Volunteering • Healthy Lifestyle Subsidy up to £250 • Enhanced Family Leave (Maternity, Paternity, Shared Parental Leave) • Flexible benefits including Private Healthcare Plan and Dental Insurance

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