AWS Lex Bot Developer

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Miratech

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Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.

501 - 1000 employees

Founded 1989

💰 Private Equity Round on 2022-04

📋 Description

• Develop and maintain AWS Lex (V1/V2) skill bots for chat and voice channels. • Implement intents, slots, utterances, and fulfillment logic using AWS Lambda with Python. • Collaborate with business teams to gather requirements and translate them into technical specifications. • Integrate bots with backend APIs, databases, and AWS services (e.g., DynamoDB, API Gateway, S3). • Perform unit testing, debugging, and optimization to ensure accurate and scalable bot responses. • Support deployment, monitoring, and post-go-live enhancements. • Document conversation flows, bot architecture, and integration details for future reference. • Collaborate with QA, UX, and platform teams for end-to-end solution delivery.

🎯 Requirements

• 4+ years hands-on experience in AWS Lex (V1 or V2) and skill bot development. • Strong Python programming skills for Lambda functions and API integration. • Experience in NLU, intent classification, and conversation flow design. • Familiarity with Amazon Connect or other contact center integrations. • Knowledge of AWS services such as Lambda, API Gateway, DynamoDB, S3, and CloudWatch. • Ability to understand business requirements and convert them into scalable conversational solutions. • Strong problem-solving, debugging, and communication skills. • Nice to Have: Exposure to Google Dialogflow or other conversational AI platforms. • Experience with multi-channel deployments (Web, IVR, WhatsApp). • Familiarity with CI/CD pipelines, automation, or DevOps practices. • Knowledge of Agile methodologies and collaboration tools like Jira and Confluence.

🏖️ Benefits

• Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. • Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. • Work From Anywhere Culture : make the most of the flexibility that comes with remote work. • Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. • Global Impact : collaborate on impactful projects for top global clients and shape the future of industries. • Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. • Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.