Miratech
Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.
501 - 1000 employees
Founded 1989
đ° Private Equity Round on 2022-04
Conversational AI Designer
Job not on LinkedIn
November 26
Miratech
Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.
501 - 1000 employees
Founded 1989
đ° Private Equity Round on 2022-04
đ Description
⢠Design and develop conversational experiences using Dialogflow CX/ES ⢠Build and maintain backend services, integrations using Python, Node.js, or JavaScript ⢠Implement NLP and ML models using industry-standard libraries and frameworks ⢠Develop and optimize prompts for natural and effective user interactions ⢠Integrate bots with external systems via RESTful APIs, webhooks, and middleware ⢠Collaborate with Dev, QE, and support teams for smooth IVR-to-bot migration ⢠Monitor and troubleshoot production issues using Cloud Logging, CloudWatch, and DynamoDB ⢠Contribute to the design of scalable, secure, and maintainable bot architectures
đŻ Requirements
⢠3+ years of experience with Dialogflow CX and Google CCAI ⢠Proficiency in Python, Node.js, or JavaScript ⢠Strong understanding of Natural Language Processing (NLP) and related ML frameworks ⢠Experience with prompt engineering for conversational design ⢠Solid knowledge of API integration, including RESTful services and middleware ⢠Familiarity with IVR systems and experience in IVR-to-bot migration projects ⢠Strong teamwork and communication skills, with a collaborative mindset
đď¸ Benefits
⢠Health insurance ⢠Language courses ⢠Relocation program ⢠Comprehensive compensation package ⢠Flexible work arrangements ⢠Professional development opportunities ⢠Certification programs ⢠Mentorship and talent investment programs ⢠Internal mobility and internship opportunities
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đŽđł India â Remote
đľ âš1.2M - âš2M / year
â° Full Time
đĄ Mid-level
đ Senior
đ¤ Artificial Intelligence
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