Mitel
Telecommunications • Enterprise • SaaS
Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.
1001 - 5000 employees
Founded 1972
📡 Telecommunications
🏢 Enterprise
☁️ SaaS
Junior Master Data Analyst
Job not on LinkedIn
October 4
Mitel
Telecommunications • Enterprise • SaaS
Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.
1001 - 5000 employees
Founded 1972
📡 Telecommunications
🏢 Enterprise
☁️ SaaS
📋 Description
• Manage the daily operations by creating, reviewing, validating and maintaining customer master associated hierarchies in SAP, and other related internal systems. • Determines course of action necessary to complete customer master hierarchy update requests within the established SLAs. • Works with the License systems and make sure that all End Customers and Partners with active licences are assigned to a customer master hierarchy. • Reconciles the Customer Master Hierarchies to Global Partner Program Parent- Child relationships maintained in SFDC. • Reviews and manages the End customer Master Data maintained in SAP and SFDC and take necessary actions for duplicate records and updated of Mitel Core Attributes (SIC Codes and Channel Types). • Routinely audit data against established rule sets to ensure consistency and accuracy of information, and update data as necessary. • Leads process standardization, data governance, cleansing activities, maintenance and data quality improvement efforts in alignment with data strategy goals. • Identify process improvement opportunities to maximize revenue and operating efficiency. • Develop knowledge and expertise of best practices and end-to-end business processes involving master data. • Develop standard procedures, user guides, and other necessary training and job aid materials. • Provide training/coaching as needed
🎯 Requirements
• Minimum job experience required includes 1-3 years in data analysis and analytics in a business environment, performing business reporting. • Very Good skills in Excel. • Experience with analytics platforms and technologies such as Tableau and other third-party BI tools will be a plus. • Experience in SAP4Hana and Salesforce.com is preferred. • Experience in communications industry is preferred but not required. • Experience with building and aggregating analytical datasets from raw data. • Excellent English, additional languages such as German or French is advantageous
🏖️ Benefits
• Mitel is committed to achieving workforce diversity and creating an inclusive working environment. • Professional development opportunities
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