Senior Marketing Operations Manager

Job not on LinkedIn

October 1

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Logo of Mitel

Mitel

Telecommunications • Enterprise • SaaS

Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.

1001 - 5000 employees

Founded 1972

📡 Telecommunications

🏢 Enterprise

☁️ SaaS

📋 Description

• Lead and scale marketing operations function focusing on efficient processes, integrated systems, and actionable insights • Develop and optimize end-to-end marketing processes including account management, scoring, routing, and lifecycle tracking • Ensure data quality and compliance with privacy laws (e.g., GDPR, CCPA) across platforms • Design and manage marketing performance dashboards to track KPIs such as pipeline contribution, conversion rates, and ROI • Partner with Sales and Sales Ops to support forecasting and pipeline attainment goals • Lead marketing attribution modeling to determine channel and campaign effectiveness • Act as primary liaison between Marketing, Sales, RevOps, and IT to ensure operational alignment and seamless data integration • Provide insights and strategic recommendations to Marketing leadership based on data trends • Support go-to-market planning with audience segmentation, TAM analysis, and targeting insights

🎯 Requirements

• 7–10 years of experience in marketing operations, analytics, or revenue operations • Deep experience with CRM and MAP platforms (e.g., Salesforce and Marketo) • Proficiency in analytics tools (e.g., Tableau, Looker, Google Analytics, Excel/Sheets) • Strong understanding of B2B marketing funnels, demand generation, ABM, and attribution modeling • Exceptional problem-solving, communication, and project management skills • Bachelor’s degree in marketing, business, analytics, or a related field (MBA a plus) • Experience in SaaS or tech-driven environments (preferred) • Familiarity with tools like 6sense, Caliber Mind, SalesLoft, or similar (preferred) • Strong change management skills and a systems-thinking mindset • Passion for turning data into insights that drive growth • At this time, we are not offering sponsorship for US work authorization for any new job applicants

🏖️ Benefits

• affordable Medical, Dental, Vision, Life and Disability Insurance • Matching 401(k) plan • Paid time off (holiday, vacation and sick) • Employee Assistance Program • Reward and Recognition Programs • Benefits may vary based on full-time or part-time employee status

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