Senior Writer

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Mitel

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Telecommunications • Enterprise • SaaS

Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.

1001 - 5000 employees

Founded 1972

📡 Telecommunications

🏢 Enterprise

☁️ SaaS

📋 Description

• Partner with the Revenue Marketing team in developing and executing the content strategy aligned to Mitel’s business goals and campaign priorities. • Write and edit content for the Mitel website, including product pages, solution stories, blogs, and customer success narratives. • Develop storytelling-based demand generation offers and campaign assets supporting Mitel’s primary go-to-market themes. • Create and adapt content for sales enablement and training, including materials for the sales organization. • Collaborate with subject matter experts to translate technical or strategic concepts into clear, engaging narratives for enterprise audiences. • Ensure all content maintains brand voice, consistency, and message alignment across channels. • Contribute to editorial calendars, content reviews, and publishing workflows. • Measure content effectiveness through engagement metrics, feedback, and performance data to continuously improve quality and impact.

🎯 Requirements

• 8+ years of professional writing experience in content marketing, corporate communications, journalism, or a related field. • Proven ability to craft engaging, audience-relevant stories that drive measurable marketing or sales outcomes. • Exceptional writing and editing skills with a portfolio demonstrating versatility across content types and tones. • Experience creating content for B2B technology, preferably in unified communications or contact center markets. • Ability to collaborate across teams and manage multiple deadlines in a fast-paced environment. • Strong understanding of digital content best practices and demand generation principles. • Bachelor’s degree in Communications, Marketing, Journalism, or related discipline.

🏖️ Benefits

• Medical • Dental • Vision • Life and Disability Insurance • RRSP matching • Paid time off (holiday, vacation and sick) • Employee Assistance Program • Reward and Recognition Programs • more!