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District Parts & Service Manager

🕒 3 days ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🗣️🇫🇷 French Required

Where this job comes from

Posted on Mitsubishi Motor Sales of Canada, Inc.'s careers page, not through a job board

First seen by Remote Rocketship 3 days ago

Still open on Mitsubishi Motor Sales of Canada, Inc.'s site. Checked 13 minutes ago.

Logo of Mitsubishi Motor Sales of Canada, Inc.

Mitsubishi Motor Sales of Canada, Inc.

51 - 200 employees

Founded 2002

🚘 Automotive

👥 B2C

🛒 Retail

Automotive • B2C • Retail

Mitsubishi Motor Sales of Canada, Inc. is the Canadian distributor and marketer for Mitsubishi Motors in Canada, operating a consumer-facing website that lists new vehicle models (Eclipse Sportback, Outlander PHEV, Outlander, Eclipse Cross, RVR), pricing, offers, electrification information (BEV/PHEV), warranty, roadside assistance, parts & accessories, certified pre-owned and fleet programs, dealership locator, service and maintenance info, and marketing communications. The company provides tools like build & price, payment/lease calculators, recall lookup, and promotes dealer offers and events. It also publishes brand/history content and community/CSR-related material. It appears to be a national automotive distributor/retailer arm for Mitsubishi in Canada.

📋 Description

• Act as a business consultant to assist MMSCAN dealers in selling and servicing Mitsubishi vehicle parts and accessories • Assist in implementing aftersales programs, policies, and procedures • Help dealers provide a superior ownership experience while achieving profitable operations • Develop long-term relationships with dealers within the assigned district • Attain territory dealer KPI targets, including parts, accessory, and dropship targets • Contact and visit dealerships to communicate, implement, and administer Aftersales Department programs, policies, and procedures • Monitor and guide dealers on policies, procedures, parts sales, inventory control, service training, warranty administration, consumer relations, and customer satisfaction • Recommend operational improvements to maximize customer satisfaction, operational effectiveness, market penetration, target attainment, and profitability • Provide automotive technical guidance to dealership service personnel • Process, resolve, and close customer inquiries with assistance from MMSCAN departments • Collaborate with Aftersales stakeholders to achieve common KPIs • Document dealer contacts and significant interactions in TSi or equivalent, including action items and corrective actions • Assist with creating, coordinating, and hosting dealer communication meetings • Perform other assigned or required duties

🎯 Requirements

• Five years of professional level automotive Fixed Operations experience at the dealer or OEM level is an asset • Ability to communicate in both English and French (Mandatory) • Current valid driver's license and MMSCAN approved driving record • Domestic travel is required

🏖️ Benefits

• Equal opportunity employer fostering an inclusive, accessible environment • Support for applicants requiring accommodation during the recruitment process

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