Partner Success Manager

Job not on LinkedIn

October 23

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $90k - $120k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

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Major League Hacking

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Education • Gaming • B2B

Major League Hacking (MLH) is a global community dedicated to empowering the next generation of developers through hackathons and coding events. They host various events like Global Hack Week and provide resources such as internships, jobs, and educational opportunities for students interested in technology and software development. Their mission is to foster learning and collaboration among aspiring technologists, often partnering with leading tech companies to facilitate skill development and networking.

11 - 50 employees

Founded 2012

📚 Education

🎮 Gaming

🤝 B2B

💰 Convertible Note on 2022-04

📋 Description

• Maximize the performance of developer-facing campaigns and programs • Build strong relationships with key enterprise customers • Craft compelling narratives about impact & ROI through data and stories • Lead Key Accounts and build strong relationships across client functional groups • Onboard and Launch new sponsors and clients • Monitor and analyze key success metrics and deliver partner impact reports • Act as a key component to ensure partners' products are useful and intuitive for community members • Responsible for ensuring partners’ expectations are met correctly on the ground • Work with partners to reassess needs and investment with MLH, seeking opportunities to upsell as appropriate

🎯 Requirements

• 2-4 years of professional experience in a role that required interfacing directly with enterprise customers like Customer Success or Sales Engineering. • Demonstrated ability to use data to craft compelling customer stories, and to present information and reporting to clients in a compelling way • Familiarity with technical software and/or hardware development. You don’t need to be a developer, but you must be comfortable speaking to a technical customer. • Strong project or program management skills, with experience leading and implementing high-impact projects with cross-functional teams. • Demonstrated ability to problem solve in complex situations with minimal guidance; strong attention to detail. • Excellent oral/written communication, interpersonal, and analytical skills. • Willingness to travel and occasionally work weekends (ex. attending a hackathon with a key customer). • Passionate about technical education, communities, and open source software.

🏖️ Benefits

• Competitive salary • Equity options • Medical, dental, vision benefits, and 401K • Unlimited PTO • Travel opportunities