Patient Claims Specialist

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August 6

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ModMed

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ModMed is transforming healthcare by placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. With our electronic health records (EHR) and practice management (PM) systems, and our revenue cycle management (RCM) services, our all-in-one solution empowers specialty medical practices to do their best work by providing them with clinical, financial and operational software solutions designed to enable better, more personalized patient care. Our staff physicians help to develop products and services for dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry and urology practices, as well as ambulatory surgery centers. For more information, visit www.modmed.com.

1001 - 5000 employees

📋 Description

• We Are Modernizing Medicine! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. • As a critical team member, you will support patients receiving care from ModMed BOOST service providers and doctors, ensuring their account needs are met excellently. • This direct interaction with our customers' patients makes you an integral part of ModMed's business. • It opens the door to an exhilarating career path for individuals driven by a passion for healthcare and exceptional customer service within a fast-paced Healthcare IT company that is genuinely Modernizing Medicine!

🎯 Requirements

• High School Diploma or GED required • Availability to work 9:30-5:30pm PST or 11:30am to 8:30 pm EST • Minimum of 1-2 years of previous healthcare administration or related experience required • Basic understanding of medical billing claims submission process and working with insurance carriers required (e.g., Medicare, private HMOs, PPOs) • Manage/ field 60+ inbound calls per day • Bilingual a plus (Spanish & English) • Proficient knowledge of business software applications such as Excel, Word, and PowerPoint • Strong communication and interpersonal skills with an emphasis on the ability to work effectively over the telephone • Ability and openness to learn new things • Ability to work effectively within a team in order to create a positive environment • Ability to remain calm in a demanding call center environment • Professional demeanor required • Ability to effectively manage time and competing priorities

🏖️ Benefits

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, • Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, • Allowances: Annual wellness allowance to support your well-being and productivity, • Earned, casual, and sick leaves to maintain a healthy work-life balance, • Bereavement leave for difficult times and extended medical leave options, • Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, • Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. • Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. • Generous Paid Time Off and Paid Parental Leave programs, • Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, • Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, • Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.