
B2B • eCommerce
Mohawk is a long-established papermaker and supplier specializing in high-quality papers, envelopes, and packaging materials for print and luxury packaging applications. The company offers swatchbooks, product finders, digital printing–optimized papers, and merchant services, with a strong emphasis on sustainability and alternative-fiber products. Mohawk serves designers, printers, brands, and merchants through both direct B2B channels and an e-commerce storefront.
201 - 500 employees
Founded 1931
🤝 B2B
🛍️ eCommerce
Yesterday
🗣️🇧🇷🇵🇹 Portuguese Required

B2B • eCommerce
Mohawk is a long-established papermaker and supplier specializing in high-quality papers, envelopes, and packaging materials for print and luxury packaging applications. The company offers swatchbooks, product finders, digital printing–optimized papers, and merchant services, with a strong emphasis on sustainability and alternative-fiber products. Mohawk serves designers, printers, brands, and merchants through both direct B2B channels and an e-commerce storefront.
201 - 500 employees
Founded 1931
🤝 B2B
🛍️ eCommerce
• Ensure recovery of overdue amounts by negotiating with national and international clients, enforcing the company's collection policies and preserving business relationships. • Conduct negotiations and formalize financial agreements with clients to efficiently recover overdue amounts. • Record contact histories and agreements in the corporate system, monitoring compliance with established deadlines and payments. • Analyze and forward overdue instruments for protest or formal collection through appropriate institutions. • Suspend collection actions in cases of returns or technical assistance, coordinating solutions with the relevant departments. • Request and verify payment reports and portfolio positions, facilitating balance reconciliation. • Identify and report to management indications of possible fraud in sales or receipt processes. • Negotiate extensions of due dates when requested, respecting approval authority levels according to current policy. • Notify process owners when a guarantee is identified and there is a possibility of unsuccessful internal collection. • Update incorrect customer records together with the commercial area to ensure effective communication with customers in notification and collection processes. • Direct cases of advances for financial offset against outstanding balances, together with the accounts receivable team. • Prepare debt acknowledgment agreements, follow up on the signing process and enter the agreement in the system for subsequent deadline control. • Assist with other collection routines. • Support the commercial team with inquiries and clarifications regarding customer collection and delinquency situations. • Execute notification routines for due and overdue instruments for national and international customers. • Verify amounts received and invoices issued by collection agencies, address any inconsistencies and forward to the respective responsible departments to complete the posting and payment process. • Prepare reports, KPIs and presentations requested by management.
• Bachelor's degree completed or in progress in Accounting, Economics, Business Administration or related fields. • Advanced Excel. • Advanced English (preferred). • Power BI (preferred). • Knowledge of judicial collections. • Familiarity with judicial collection procedures (preferred). • Financial mathematics. • 2 years' experience in collection routines.
• Health and dental plan: taking care of you and your family. • Profit-sharing program: recognizing the impact of each result. • Sports and recreation association for employees: dedicated space for sports and leisure activities. • Discounts on courses and training: investing in your professional future. • Opportunities for growth and recognition: because here your talent makes a difference.
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