Foundry Client Services Manager

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🔥 1 hour ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

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Monotype

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1887

📱 Media

Design • Media • Digital Branding

Monotype is a company specializing in font design, licensing, and technology solutions. It offers a comprehensive library of typefaces and provides custom type design services to meet the unique branding needs of its clients. Monotype serves a wide range of industries including automotive, gaming, and media through its font solutions. Additionally, Monotype provides font pairing tools, APIs for developers, and collaborates with creative partners to explore typographic trends globally. The company is committed to enhancing digital branding and ensuring legibility across various platforms and devices.

📋 Description

• Build and retain long-term relationships with premier & strategic foundries, becoming their primary point of contact and connecting them with their network of supporting functions at Monotype. • Partner with internal teams to ensure smooth onboarding, licensing alignment, and optimal merchandising. • Gather feedback to continuously improve the partner experience, advocate for tooling or content needs, and identify blockers to scale. • Measure and report out partner success, opportunities, and KPIs to leadership. • Work cross-functionally with global Experience, Legal, Product, and Marketing teams to improve the foundry experience and drive mutual value. • Travel globally (primarily in EMEA) to meet directly with partners to strengthen relationships and represent Monotype at relevant industry events and in professional communities. • Become a SME in Monotype’s business goals, strategy, and other key themes to be able to have strategic conversations with partners. • Connect our partners with other SMEs in specific areas like Royalties, Legal, and Product for further support.

🎯 Requirements

• Highly organized and detail-oriented with experience using and improving CRM systems to track partner relationships and opportunities. • 5-10 Proven years of experience in partnerships or business development, preferably within design, media, or IP-driven industries. • Strong empathy for and enjoyment working with people in creative industries. • Strong negotiation skills and proven success in closing high-value or strategic deals. • Comfortable operating independently, with strong initiative and strategic thinking. • Willingness to learn a new industry and the experience to know when to be the SME and when to bring in a SME. • Interest in creative fields such as art, type and design. • Fluency in an additional language such as French or German is advantageous.

🏖️ Benefits

• Hybrid work arrangements and competitive paid time off programs. • Comprehensive commercial medical insurance coverage to meet all your healthcare needs. • Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales. • A creative, innovative, and global working environment in the creative and software technology industry. • Highly engaged Events Committee to keep work enjoyable. • Reward & Recognition Programs (including President's Club for all functions). • Professional onboarding program, including robust targeted training for Sales function. • Development and advancement opportunities (high internal mobility across organization). • Great pension scheme to save for your future, and so much more!