Compliance Advisory Manager – Payments

November 12

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Monzo Bank

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Banking • Fintech • B2C

Monzo Bank is a digital bank based in the UK, known for its innovative app offering a wide range of personal banking services. It provides features such as fee-free spending abroad, automatic bill sorting, early salary payments, and round-up savings. Monzo offers various account types, including joint accounts, under 16s accounts, and savings pots with competitive interest rates. Customers can manage savings, investments, and pensions directly through the app, along with credit and loan options. Monzo emphasizes strong security features and customer support, making banking easy and accessible for its users.

1001 - 5000 employees

Founded 2015

🏦 Banking

💳 Fintech

👥 B2C

📋 Description

• Being the first point of contact for compliance advice on payment products and services. • Providing clear and proactive compliance advice to the payment collective, especially on PSRs and Consumer Duty. • Reviewing customer journeys and communications to help the business deliver good customer outcomes, and flagging any risks. • Advising Marketing and Financial Promotion teams on financial promotion rules and guidance. • Conducting regular horizon scanning and advising on upcoming changes to regulatory requirements that impact payments products and services. • Overseeing regulatory breaches and incidents in relation to payment services. Including supporting timely assessment and regulatory notification of major payment incidents. • Learning about the wider Monzo products and services (personal and business bank accounts, security, technology and platform, Operations and customer support including complaints and disputes)

🎯 Requirements

• You know the PSRs, FCA handbook sections relevant to payments and Consumer Duty rules inside out • You've got hands-on experience advising on Payment products and services, ideally from working at a bank (issuing and/or acquiring experience) or E-money Institution. • You like to be where the action is and thrive in fast paced environments. • You're a great communicator and problem-solver, good at weighing risks and finding balanced solutions. • You can work independently and juggle changing priorities. • You're good at building strong relationships with different teams. • You're passionate about compliance and excited about the future of banking!

🏖️ Benefits

• 💰£1,000 learning budget each year to use on books, training courses and conferences. • Flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. • Share options.