Senior Strategy, Planning & Insight Analyst

🕒 May 22

🏢🏡 London – Hybrid

⏰ Full Time

🟠 Senior

🧐 Analyst

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MOO

WebsiteLinkedInAll Job Openings

201 - 500 employees

At MOO, we love great design and believe it can work wonders for every business. That’s why we make it simple to create beautiful, expertly crafted business stationery and promotional materials that’ll help you start conversations, open doors and strengthen relationships.

📋 Description

• Support long-term commercial planning and strategic decision-making across MOO • Identify emerging risks, opportunities, and structural trends across customers, channels, products, and markets • Help shape the commercial narrative around growth, profitability, and customer value • Contribute to business cases, investment sizing, and strategic prioritisation work • Build forecasting and planning models that move beyond simple cohort reporting • Develop scalable commercial models using approaches such as RFM segmentation, lifecycle modelling, retention modelling, buy-till-you-die frameworks, customer value forecasting, and scenario modelling • Translate commercial questions into measurable analytical frameworks • Support development of lever-based forecasting tools that can be used operationally by the business • Produce high-quality insight narratives for senior leadership and board-level audiences • Distil large, complex datasets into clear commercial stories and recommendations • Identify signal from noise — understanding what matters commercially versus what is merely interesting • Create presentations, dashboards, and strategic analyses that influence decision-making • Partner with acquisition, CRM, pricing, and category teams to understand commercial performance drivers • Support development of customer lifetime value and profitability frameworks • Help connect acquisition behavior to downstream customer outcomes and long-term value • Contribute to experimentation design and commercial performance measurement • Work closely with Finance, Product, Marketing, Commercial, and Data teams • Act as a translator between technical analysis and commercial decision-making • Challenge assumptions constructively and help teams frame problems more effectively

🎯 Requirements

• Strong analytical capability with experience navigating complex datasets and ambiguous business questions • Skilled at identifying what matters commercially and translating loosely defined problems into actionable insight • Effective cross-functional collaborator who balances rigour, pragmatism, and pace • Comfortable making recommendations in uncertain environments using a combination of data, judgement, and business context • Thinks beyond short-term reporting and understands the wider commercial implications and trade-offs behind decisions • Able to bring structure, prioritisation, and clarity to evolving or ambiguous workstreams • Experience building forecasting, planning, customer value, or lifecycle models to support commercial decision-making • Proactively improves processes, ways of working, and analytical approaches across teams • You are commercially curious, analytically strong, and strategically minded. • You are comfortable working in ambiguity and building structure where none exists yet. • You know how to balance analytical rigour with pragmatism, and you understand when a directional answer today is more valuable than a perfect answer in three weeks. • You can move comfortably between deep analytical work, commercial discussion, and executive storytelling. • You understand that the value of analytics is not the model itself, or the process through which answers are arrived it. It is the quality of decisions that come from it.

🏖️ Benefits

• 25 days holiday rising by one day for each year here (for 5 years) • matched pension scheme • paid parental leave • private healthcare • life insurance • season ticket loan • cycle to work scheme • flexible work schedules with hybrid and remote working for certain roles • Work From Anywhere program