Performance Manager

🕒 3 days ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Motive

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🛍️ eCommerce

☁️ SaaS

💰 $806k Seed Round on 2022-11

eCommerce • Automotive • SaaS

Motive is a provider of streamlined, high-performing dealer websites designed to enhance customer experience in the automotive industry. With a user-friendly interface, it allows dealers of various sizes to easily manage and scale their online presence. Motive offers integrated conversion tools and a vehicle discovery experience, making it a valuable solution for automotive dealerships looking to improve their digital operations.

📋 Description

• Be the consistent point of contact for the client; responsible for ongoing communications, not just scheduled meetings but proactively managing expectations, priorities, and follow ups. • Build trusted partnerships by understanding client goals, priorities, and business structure. • Develop a strong understanding of each client’s business, including geographic footprint, corporate teams, and dealership operations. • Monitor the performance of client sites across key automotive and digital KPIs. • Deliver clear, actionable performance insights through regular client meetings. • Align Motive’s solutions to client business objectives and performance goals. • Drive expansion opportunities for Motive products and additional sites within dealership groups. • Support client onboarding and ongoing adoption of Motive’s tools and workflows. • Lead application training sessions with client teams and key stakeholders. • Work closely with the Motive Product team to share client feedback and performance insights.

🎯 Requirements

• 3+ years of experience in customer success, account management, or consulting within the automotive industry. • Superior written and verbal communication. • Comfortable working with performance data, analytics, and reporting. • A consultative communicator who builds trust with client stakeholders. • Highly organized with the ability to manage multiple accounts and priorities. • Collaborative and comfortable working cross-functionally.

🏖️ Benefits

• Motive contributes 100% of the cost of employees' and 50% of dependents’ health, dental, and vision insurance premiums.