Airwave
10,000+ employees
Founded 1928
🔐 Security
📡 Telecommunications
🏢 Enterprise
Security • Telecommunications • Enterprise
Airwave is a company that develops and connects technologies to enhance safety and security, with a focus on critical communications, command centers, and video security systems. Airwave's systems are designed to operate in harsh conditions, ensuring clear communication and robust incident management. The company employs AI-driven analytics for risk assessment and provides managed services to keep technologies secure and up-to-date. Airwave's ecosystem also integrates emergency management and situational awareness solutions to support public safety and enterprise security. By offering a proactive approach to safety, Airwave enables collaboration between public safety agencies and various enterprises.
Customer Success Manager
Job not on LinkedIn
🕒 July 6
🇺🇸 United States – Remote
💵 $100k - $120k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
👻 Ghost score 8%
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Airwave
10,000+ employees
Founded 1928
🔐 Security
📡 Telecommunications
🏢 Enterprise
Security • Telecommunications • Enterprise
Airwave is a company that develops and connects technologies to enhance safety and security, with a focus on critical communications, command centers, and video security systems. Airwave's systems are designed to operate in harsh conditions, ensuring clear communication and robust incident management. The company employs AI-driven analytics for risk assessment and provides managed services to keep technologies secure and up-to-date. Airwave's ecosystem also integrates emergency management and situational awareness solutions to support public safety and enterprise security. By offering a proactive approach to safety, Airwave enables collaboration between public safety agencies and various enterprises.
📋 Description
• Orchestrating the rollout. • The operational engine. • The stakeholder relationship. • Use case mapping. • The product expert. • The business case. • The playbook. • The expert bench.
🎯 Requirements
• Customer-facing work in solutions engineering, implementation, customer success, or deployment at a field-service, industrial, or enterprise software company. • AI-forward. You already work this way, and someone slow to adopt fails in this seat and in this company. • Presence with senior operators. You hold your own with someone who runs programs for a living and outranks you in the room. • You learn a product fast and deep, and you've gotten real outcomes to production in messy environments where no one cleared the path for you.
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