MRO
B2B • Transport
MRO is a Brazilian asset optimization and supply chain services company that helps businesses eliminate material waste, reduce inventory capital, increase asset availability, and lower CO₂ emissions. It offers diagnostics and improvement plans, logistics and intralogistics operations (warehousing, transport, kit assembly), planning and optimization (demand planning, S&OP, inventory optimization), financial solutions to release working capital, and digital products such as industrial apps and data lakes. MRO operates warehouses across Brazil and internationally and serves large enterprise clients with integrated consulting, operational and digital services.
1001 - 5000 employees
Founded 2010
🤝 B2B
🚗 Transport
Customer Success Manager
Job not on LinkedIn
November 5
MRO
B2B • Transport
MRO is a Brazilian asset optimization and supply chain services company that helps businesses eliminate material waste, reduce inventory capital, increase asset availability, and lower CO₂ emissions. It offers diagnostics and improvement plans, logistics and intralogistics operations (warehousing, transport, kit assembly), planning and optimization (demand planning, S&OP, inventory optimization), financial solutions to release working capital, and digital products such as industrial apps and data lakes. MRO operates warehouses across Brazil and internationally and serves large enterprise clients with integrated consulting, operational and digital services.
1001 - 5000 employees
Founded 2010
🤝 B2B
🚗 Transport
📋 Description
• Guide new customers through the onboarding process • Build and maintain strong relationships with customers • Proactively engage with customers to gather feedback • Monitor customer health metrics and product usage • Address customer inquiries and issues promptly • Work on strategies to ensure customer renewals • Collect and relay customer feedback to product and marketing teams • Develop account plans that align customer goals with the company’s offerings • Provide regular reports and updates to management • Stay informed about industry trends and best practices
🎯 Requirements
• 1+ years of experience in customer success management • Excellent verbal and written communication abilities • Deep understanding of the company’s products or services • Familiarity with CRM tools and software • Strong organizational skills to manage multiple accounts and projects simultaneously
🏖️ Benefits
• Flexible work arrangements • Professional development
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