Data Success Manager

🕒 August 19

🇺🇸 United States – Remote

💵 $106.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 5%

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Logo of murmuration

murmuration

11 - 50 employees

💼 Consulting

📣 Marketing

🌍 Social Impact

Consulting • Marketing • Social Impact

Murmuration is an organization that amplifies the power of civic engagement with data, tools, and research specifically designed for community-focused organizations. It believes that these organizations can drive significant change and create healthier, more equitable communities through collective action. Murmuration provides high-quality tech and data that enables these organizations to connect with and mobilize individuals effectively, ensuring that the voices of all community members are heard. Its offerings include a platform for organizing, enriched datasets, and actionable insights, all aimed at fostering meaningful connections within communities and driving transformative change.

📋 Description

• Understand data requirements of assigned partners and ensure data-related products and services meet expectations • Establish strong partner relationships through regular communication and meetings, in collaboration with Partnership Success Managers • Support Partnerships Team colleagues and partners regarding Murmuration’s data management rules and processes • Proactively understand partners’ long-term data requirements and recommend enhancements or new data solutions • Resolve partner data issues by coordinating internal and external parties, including data vendors and technology partners • Recommend and provide strategic support for more efficient and effective data and database operations • Help clean and load data, understand complex data sets, and implement data management best practices • Collaborate with the Data Team to prioritize enhancements and improvements to tools and methodologies

🎯 Requirements

• Strong problem-solving skills and ability to manage several tasks/projects concurrently and prioritize work effectively • Strong communication skills for interacting with internal and external stakeholders • Proactive ability to identify and fix data issues in a large, complex data environment • Moderate knowledge of SQL, including creating complex queries and manipulating large data sets • Moderate experience in scripting languages such as Python • Experience with voter file, election data, or datasets containing personally identifiable information (PII) is a plus • Experience executing community or political outreach efforts on a significant scale is a plus • Experience implementing data quality control best practices with internal and external stakeholders is a plus • Experience training stakeholders with varying levels of data literacy is a plus • Experience with business intelligence tools such as Sigma or Tableau is a plus

🏖️ Benefits

• Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members • Retirement benefits with a 5% employer match • A flexible unlimited PTO plan • Generous paid parental leave • Pre-tax commuter benefits • A company laptop • A flexible remote work environment • A home office setup stipend for all new employees • Monthly reimbursement for remote work expenses • A yearly professional development fund • Mental health and wellness benefits through Calm and Better Help • Yearly in-person staff retreats • A welcoming culture that celebrates diversity, equity, inclusion, and belonging

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