Patient Benefit Specialist

Job not on LinkedIn

April 27

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Logo of Noble Health Services

Noble Health Services

Healthcare Insurance • Healthcare • Wellness

Noble Health Services is a healthcare provider dedicated to offering a range of medical services and support to its patients. With a focus on quality care and patient satisfaction, Noble Health aims to deliver essential health services that enhance the overall well-being of the communities it serves.

1001 - 5000 employees

Founded 2013

⚕️ Healthcare Insurance

🧘 Wellness

📋 Description

• Works under general supervision. • Follows standard procedures to accomplish assigned tasks. • Responsible for all aspects related to adjudication and billing of specialty prescriptions in a call center environment. • Responsible for monitoring adjudication queue(s). • Responsible for contacting members and prescribers on non-covered items. • Facilitate prior authorization process for customers. • Provide clinical services in TherigySTM. • Customer service coverage for incoming calls and directing incoming calls. • Provides resolution to customer service issues to ensure member satisfaction. • Work with members to provide resolution to payment related issues on accounts/orders. • Maintain and keep reasonable production as determined by supervisor. • May assist in orienting and training new employees. • Responsible for completing all mandatory and regulatory training programs. • Perform other duties as assigned.

🎯 Requirements

• Minimum: High School Diploma or GED • Preferred: Pharmacy technician or related certification • Past experience in a customer service related field • 6-12 months experience as a pharmacy technician

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