Claims Specialist II

October 24

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LoanCare

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Finance • B2C • Real Estate

LoanCare is a company that specializes in the servicing of mortgage loans. It provides a range of services related to managing mortgage payments, customer service for loan holders, and loss mitigation strategies. LoanCare aims to support homeowners in maintaining their mortgage accounts effectively, ensuring timely payments and managing any potential financial challenges.

1001 - 5000 employees

💸 Finance

👥 B2C

🏠 Real Estate

📋 Description

• Prepare mortgage insurance claims for two or more agencies- or investor-acquired properties. • Complete reconciliation of all advances to be included in the claim. • Assist in conducting internal department quality control audits of post claim activity. • Validate all the necessary supporting documents needed for the claim. • Maintain clear records and reports for management regarding daily production. • Assist with updating appropriate workstations for claim payments. • Follow up and track payment of filed claims. • Conduct miscellaneous research to complete daily tasks. • Conduct research for post-claim activities such as “missing documents and/or agency inquiries”. • Complete tasks queue and notate internal system accordingly. • All other duties as assigned.

🎯 Requirements

• 2-4 years of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field. • Knowledge of accepted business practices in the mortgage industry and understanding of claims process. • Proficient knowledge of foreclosure process and appropriate guidelines (FHD). • LPS-MSP (Mortgage Servicing Platform) experience. • Ability to manage time and priorities wisely. • Ability to make sound decisions and resolve issues. • Ability to work independently and effectively meet deadlines. • Ability to communicate effectively in writing, in person, and by telephone. • Ability to use Microsoft Office applications, specifically, Excel and Word. • Ability to maintain strict confidentiality.

🏖️ Benefits

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance • Time Off: Paid holidays, vacation, and sick leave • Retirement & Investment: Matching 401(k) plan and employee stock purchase plan • Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being • Employee Recognition: Programs that celebrate achievements and milestones • Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.