Customer Service Specialist

Job not on LinkedIn

June 17

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

+8 more states

🏈 Alabama – Remote 🐊 Florida – Remote 🦞 Maine – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote

💵 $16 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now

Receive Emails with Similar Jobs

XACT

WebsiteLinkedInAll Job Openings

B2B • Customer Service • SaaS

XACT is a customer support solutions provider that enhances communication profiles for organizations worldwide. With over 30 years of experience, XACT offers a variety of services including customer help desk support via phone, SMS, email, and chat, as well as outbound survey services and telephone answering services. Their mission is to deliver seamless customer engagement through extensive training, branded implementations, and ongoing support tools.

201 - 500 employees

🤝 B2B

☁️ SaaS

📋 Description

• This is a remote position. • We are looking for energetic individuals that have an interest in providing our clients patients with excellent customer service from your secured home office who want to help schedule healthcare appointments.

🎯 Requirements

• Must speak English & Spanish fluently. • Be able to type 40 words per minute or more. • Must be able to sit for extended periods of time in a chair. • Have a High-speed DSL or cable connection, rated at least 10 MB download speed and 2 MB upload speed. • Dedicated home office space, which is free from distraction and with a door that can be closed and locked. • A personal desktop computer running Windows 10 or higher, with 8 GB of RAM (Windows 11 must have a Core i3 processor, or better; Windows 10 must have Dual Core Processor 2.0 GHz, or better). • A 19″ flat panel monitor (minimum), multiple displays recommended and preferred. • A webcam, for training, compliance, and collaboration purposes. • Wired networking connection (wireless is not permitted). • An approved-brand USB headset for VOIP (Plantronics, Logitech, Jabra, Sennheiser, Surf Onn, Discover, and Microsoft LifeChat Series), approximate price is $40. • A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. • Must have iOS 15 or greater, or Android OS 11 or greater. Apple or Samsung brand preferred.

🏖️ Benefits

• Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work. • Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. • Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met. • XACT offers dental insurance through Sun Life to eligible team members. • We proudly offer VSP vision insurance to eligible team members. • We also provide supplemental products through Allstate — including accident, disability, and other coverage choices. • Our call centers feature employee lounges, quiet spaces, and cozy places to work. • As a team member — not an independent contractor — you can count on us for support.