Senior ICT Technician

🔥 12 hours ago

🇪🇺 Europe – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 10%

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Nabu Casa

11 - 50 employees

Founded 2019

IoT • Home Automation • Privacy

Nabu Casa is the company behind Home Assistant, a smart home control platform that allows users to manage their home devices from anywhere. With a focus on privacy and data encryption, Nabu Casa offers Home Assistant Cloud, enabling remote access and control of home automation systems without storing user data in the cloud. The service is compatible with popular voice assistants like Google Assistant and Amazon Alexa, as well as Nabu Casa's own voice assistant, Assist. By providing these services, Nabu Casa supports the ongoing development of open-source projects like Home Assistant and ESPHome. The company operates without any external investors, prioritizing user needs and data privacy.

📋 Description

• Own internal IT at Nabu Casa • Ensure globally distributed employees using macOS, Windows and Linux have secure, reliable computers, accounts and tools • Work with the Cloud engineering team to keep the server landscape secure and well maintained • Help colleagues set up computers, enforce security policy and resolve day-to-day IT issues • Run identity and access management, including Google Workspace, SSO, MFA and password management • Maintain internal systems and employee software • Maintain and secure servers, including Linux administration and firewall configuration • Automate provisioning, configuration, patching and offboarding with Ansible and scripting • Own configuration, licences and costs for internal tools such as Slack, Google Workspace and Jira • Define and maintain the internal security baseline and run access reviews • Maintain alignment with GDPR and relevant security frameworks • Respond to internal security incidents and lead follow-up • Document systems, runbooks and self-service guides in the handbook • Report to the CFO based in Switzerland

🎯 Requirements

• Several years of experience in IT administration or systems administration, ideally supporting a remote or distributed team • Hands-on experience with Ansible for configuration management and automation • Strong Linux administration skills, including firewall configuration • Experience supporting users across macOS, Windows and Linux • Experience administering Google Workspace, SSO, MFA and password management tools • Solid understanding of endpoint and identity security • Scripting skills, such as Bash or Python • Clear written communication in English • Patience when helping colleagues with different levels of technical knowledge • Ability to work independently, prioritise and stay calm when things go wrong • Experience with infrastructure as code and orchestration tools such as Terraform or Nomad • Working knowledge of GDPR and security frameworks • Experience managing SaaS vendors, licences and renewals • Experience with device management (MDM) tools • Familiarity with Home Assistant or the open-source smart home world

🏖️ Benefits

• Five weeks (twenty-five days) of paid time off • Fourteen days of paid sick leave if your country/laws treat them as unpaid • Six weeks of paid and six weeks of unpaid parental leave, with missing days provided where local law does not compensate them • Budget for work hardware; equipment may be kept for personal use after three years • Annual smart home budget • Annual education budget • Yearly performance bonus based on company performance • 50% contribution to home internet connection fee • One day every two weeks for personal projects • Work time for maintaining Home Assistant-related side projects • Benefits required by the employee’s country of residence • No fixed schedule • Fully remote work • Full-time salaried employment in the employee’s country

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