Senior Engineer

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November 1

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Nagarro

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B2B • Enterprise • Technology Consulting

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

10,000+ employees

Founded 1996

🤝 B2B

🏢 Enterprise

📋 Description

• Manage test case authoring, defect logging and management, manual testing, and mobile testing • Contribute to preparations for feature rollouts and content migration projects • Utilize JIRA and Test Rail for hands-on experience • Update and manage content on SPO/CMS sites according to business needs • Convert complex customer requirements into user stories and manage requirement traceability • Work independently on application issues and enhancements • Identify areas for improvement and collaborate with cross-functional teams • Engage in testing reviews, estimation, and monitoring

🎯 Requirements

• Hands-on experience is a must on: Test case authoring, Defect logging, and management, Manual testing, STLC - General Experience, Mobile Testing, Test Planning and Strategy (Strong), Test Reporting (Strong) • Test Reviews, Test Estimation, Testing KPIs, Test Monitoring and Control (Capable) • Contributing to preparing testing and overall game plan for any major feature rollout or for a content migration project • Hands-on experience on JIRA, Test Rail • Managing the content updating on SPO/ CMS sites as per business needs • Understanding customer complex requirements and converting them to simple user stories with defined acceptance criteria, backlog grooming, and prioritization, Managing the requirement traceability • Ability to Work Independently on application issues and enhancements within the defined timeframe • Identifying the area of improvement and planning accordingly. Inclination towards knowledge management, continuous service improvement, automation, and periodic reporting. • Co-ordination, collaboration, and follow-up with other vendors (application interface owners) for ticket resolution • Excellent Troubleshooting and Analytical Skills. • Sharp learning capabilities to engage and excel on different tech stacks. • Self-organized to collaborate with cross-functional teams to ship new enhancements to applications as per best practices with the highest quality standard. • Strong interpersonal and communication skills and the ability to work effectively by collaborating with a wide range of stakeholders (multi-vendor environment), transfer, and track tickets to closure, as needed. • Flexible to work in shifts as required, with coverage for EST business hours (6:30 P.M. – 3:30 A.M. IST), understand business criticality, and provide extended support whenever required. • Hands-on knowledge of any ITSM tool preferably ServiceNow. • Working knowledge of ITIL module. Must understand Critical Incident Management processes, Change Management, and Problem Management processes. • Should be able to execute and prepare reports by running test scripts provided by automation QA

🏖️ Benefits

• Flexible work arrangements • Professional development