Vice President of Operations - Automations

Job not on LinkedIn

May 27

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🐻 Alaska – Remote

Although this job is listed in Alaska, this company may be open to hiring remote in other states.

+28 more states

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $200k - $220k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

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Nava

WebsiteLinkedInAll Job Openings

Government • B2B • SaaS

Nava is a public benefit corporation focused on making government services simple, effective, and accessible to all. Since 2015, Nava has partnered with federal, state, and local government agencies to tackle significant technology challenges and modernize service delivery. The company emphasizes human-centered design, developing flexible and resilient services that meet the needs of beneficiaries and government staff. Nava's work includes modernizing IT operations, enhancing digital experiences, and deploying AI-driven tools to connect people with public benefits.

201 - 500 employees

Founded 2015

🏛️ Government

🤝 B2B

☁️ SaaS

📋 Description

• The Vice President of Operations and Automations provides strategic leadership and drives operational excellence across Growth, Delivery, IT, and Business Services for Nava’s rapidly scaling professional services organization. • The incumbent centers delivery success and designs, runs, and adapts our operations to be efficient, scalable, and enable all delivery teams to thrive even as their needs change. • They transform operational capabilities through innovative automation strategies, process optimization, and shared services approaches that support Nava’s strategic objectives.All duties will be in service of Nava's values: Be Active Stewards, Impact over Ideology, Build Together, Inclusion is Essential and Progress Takes Work.

🎯 Requirements

• Minimum 7+ years of progressive leadership experience in professional services operations • Proven track record of successfully managing automating core operations in a scaling organization • Advanced skills in ensuring operational excellence and continuous process improvement methodologies • Strong technology implementation and systems integration background • Exceptional strategic planning and analytical capabilities • Demonstrated success in leading change management initiatives, including introducing new technologies, optimizing workflows, and fostering a culture of continuous improvement • Deep knowledge of compliance, risk management, and data governance frameworks • Proven ability to manage vendor relationships and contract negotiations to ensure cost-effective and high quality service from third-party service providers • Ability to mentor and develop high-performing teams in a dynamic, growth-oriented environment • Experience driving cross-functional collaboration between business, technology, and delivery teams • Familiarity with leveraging data visualization platforms, dashboards, and reporting tools to drive informed decision-making at the executive level

🏖️ Benefits

• Health coverage – Comprehensive medical, dental, and vision plans to support your overall health needs. • Time off – Vacation, holidays (including Juneteenth), and floating days to rest and recharge. • Company holidays- Enjoy 12 paid federal holidays each year on top of your regular PTO. • Annual bonus – When Nava meets goals, eligible employees receive a performance-based annual bonus. • Parental leave – Paid time off for new parents, plus weekly meals delivered to your home. • Wellness program – Full platform offering physical, mental, & emotional health resources & support tools. • Virtual care – See doctors online with no copay through UnitedHealthcare’s virtual visit program. • Sabbatical leave – Earn extended paid leave after continuous service for personal growth or rest. • 401(k) match – Nava matches 4% of your salary to support your retirement savings plan. • Flexible work – Remote-first environment with flexibility built around your schedule and responsibilities. • Home office setup – Company laptop & setup assistance provided via Staples for remote work needs. • Utility support – Monthly reimbursement to help offset eligible home office utility expenses. • Learning opportunities – Internal training programs and resources to help grow your professional skills. • Development budget – Annual allowance for courses, tuition, certifications, & LinkedIn Learning access. • Referral bonus – Get rewarded when you refer great people who join the Nava team. • Commuter benefits – Pre-tax commuter programs to support in-office travel when applicable. • Insurance coverage – Nava provides disability, life, and accidental death insurance at no cost. • Supportive culture – A collaborative and remote-friendly team environment where people genuinely care.