Client Services Executive, Specialty

Job not on LinkedIn

November 25

🥔 Idaho – Remote

Although this job is listed in Idaho, this company may be open to hiring remote in other states.

💵 $72.8k - $89.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

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Navitus Health Solutions

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Healthcare Insurance • Pharmaceuticals • B2B

Navitus Health Solutions is a pharmacy benefit manager (PBM) that provides transparent, people-centered pharmacy benefit solutions to health plans, employers, government programs and other plan sponsors. The company operates a 100% pass-through, cost-plus model that emphasizes lowering medication costs, managing formularies, specialty drug management (including a cost-plus specialty pharmacy), claims adjudication, pharmacy network management, and member enablement and support services. Navitus positions itself as a fiduciary partner focused on affordability, compliance, clinical quality and improving health outcomes through tailored PBM services and digital health integrations.

1001 - 5000 employees

Founded 2003

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🤝 B2B

📋 Description

• Manages implementation activities to ensure seamless onboarding of new specialty pharmacy clients. • Addresses incoming requests from the client. • Helps support needs from the Specialty Account Executive and the rest of the account management team. • Coordinates resolution of patient-specific needs by triaging issues across internal teams and external partners. • Supports financial assistance processes to help patients access therapy and reduce out-of-pocket costs. • Conducts claims reviews to identify trends, discrepancies, and opportunities for intervention. • Leads preparation and delivery of client business reviews to communicate performance and strategic alignment. • Delivers reporting and analytics to support client transparency, performance tracking, and decision-making. • Supports execution of value-based initiatives that align with client goals and improve patient outcomes. • Identifies strategic opportunities to expand client engagement and enhance service delivery. • Maintains accurate documentation of client interactions, issues, and resolutions in CRM systems. • Coordinates cross-functional efforts to ensure timely and accurate fulfillment of client requests. • Other duties as assigned.

🎯 Requirements

• Bachelor’s degree or equivalent work experience required • 3 years of experience in client services, account management, pharmacy, or healthcare operations required • Participate in, adhere to, and support compliance program objectives • The ability to consistently interact cooperatively and respectfully with other employees.

🏖️ Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!