Customer Value Architect

🕒 July 31

🏄 California – Remote

🏄 California – Remote

💵 $130k - $190k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏛️ Architect

👻 Ghost score 40%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Neara

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

💼 Consulting

📦 Logistics

🏭 Manufacturing

💰 Series B on 2022-05

Consulting • Logistics • Manufacturing

Neara is a predictive modeling software company focused on enhancing network governance for utilities through proactive risk management and digital asset management. By simulating real-world scenarios like severe weather, Neara enables utilities to identify vulnerabilities, prioritize maintenance, and optimize network design more efficiently. Their solutions include asset health assessments, vegetation management, and tools for renewable energy integration, ultimately helping utilities ensure reliability and resilience in their operations.

📋 Description

• Develop proficiency with the Neara software platform and translate its functionality and value to customers • Work directly with customers, including meaningful on-site customer time • Drive and embed customer use of the Neara platform and enable proficient organizational adoption • Ensure adopted solutions are delivered as contractually scoped and achieve identified business outcomes • Understand customer strategic imperatives and business goals to guide Neara solution enablement • Serve as a trusted commercial and technical advisor, including workflow and change-management requirements outside core Neara scope • Define and deliver business cases and ROI metrics, with internal reporting and value-delivery reviews • Identify opportunities to expand customer use into additional Neara solutions • Engage broad customer stakeholder audiences and build trusted relationships • Collaborate with Sales and Deployment teams to drive customer happiness, adoption, growth, and measurable value frameworks • Design and deliver training sessions and workshops aligned with customer goals and workflows • Identify emerging client needs and strategic opportunities to inform account strategies and growth opportunities

🎯 Requirements

• Significant experience with enterprise account engagement, strategy and client management, ideally within a large consulting organization • Familiarity with enterprise software platforms and deployments • Experience in software engineering or other relevant technical experience • Experience developing tangible customer value and ROI frameworks mapped to client strategic and business priorities • Strong communication skills and ability to explain complex topics clearly • Strong critical thinking capabilities and ability to translate customer outcomes into technical solutions • Strong external stakeholder engagement skills and ability to build trusted relationships • Proactive problem-solving and creative solution development for customer pain points or commercial opportunities • Skilled in programming, data integration, macros, and various software languages to create tailored solutions • Experience within infrastructure, specifically the energy sector, is a plus but not essential • Willingness to travel monthly • Current and unrestricted working rights required; visa sponsorship unavailable

🏖️ Benefits

• Equity/ESOP • Significant career development and growth opportunities • Highly meritocratic, non-bureaucratic, and low ego work culture • Opportunity to work on complex, meaningful products and real-world problems • Opportunity to play a direct, critical role in the trajectory of a high-growth company