Delivery Implementation Coordinator

🕒 August 6

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 45%

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NEC Software Solutions

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.

📋 Description

• Own the full customer-specific solution and ensure overall solution coherence • Make and own cross-module design decisions and resolve conflicts between teams, modules, and requirements • Ensure consistent configuration across modules and identify solution issues early • Translate customer business policies and requirements into correct, consistent system behaviour • Act as the main functional authority for complex issues and support senior customer conversations and decisions • Assure delivery quality through end-to-end testing and go-live readiness decisions • Focus teams on resolving the most important delivery issues • Reduce rework, cross-module issues, escalations, and dependency on individual knowledge holders

🎯 Requirements

• Broad knowledge and proficiency in NEC Housing Solution, including configuration and module implementation • Previous exposure to Housing environments, including Local Authority Housing, ALMOs, and Housing Associations using NEC Housing Solution • Experience in consultancy, including customer interaction and project methodologies • Excellent written and verbal communication skills • Ability to problem-solve in demanding circumstances and manage multiple projects • Experience leading and mentoring individuals in a consultancy capacity • Ability to think end-to-end across the whole solution • Comfortable making decisions and taking ownership • Able to simplify complex problems • Confident to challenge and manage trade-offs • Understanding of how Operations, Policy, and System configuration fit together • Pre-existing right to work and travel within the UK; documentary evidence required • Offers subject to satisfactory vetting, references, and occupational health checks • DBS check may be required depending on the nature of the role

🏖️ Benefits

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) • 25 days paid holiday with the option to buy/sell (FTE) • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% • A selection of flexible benefits to suit your individual needs • All colleagues get free access to LinkedIn Learning • Over 15000 courses covering a huge breadth of subjects

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