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Revenue Assurance Manager

Job not on LinkedIn

🔥 6 minutes ago

🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

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Logo of NEC Software Solutions

NEC Software Solutions

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.

📋 Description

• Support the Revenue Assurance Team • Provide support to the Head of Business Operations, Chief Finance Officer and Account Management teams • Manage and support customer contract renewal processes within defined Business Areas • Track and deliver monthly renewals • Work with Legal, Sales Order Processing and other operational business teams • Contribute to central Revenue Assurance processes • Maintain NEC Revenue Assurance master data • Liaise with Account Management on upcoming contract renewals • Take ownership of contract renewals within defined parameters • Contact customers and third parties by email and phone for contract negotiation • Follow negotiations through to completion • Follow internal sign-off processes and prepare and present contract overview documentation • Assist Sales teams with internal and external contract-renewal documentation • Discuss NEC products at a high level to support contract negotiations • Address internal and external contract queries • Maintain accurate renewal forecasts in the NEC CRM system

🎯 Requirements

• Customer-facing experience • Strong use of Microsoft Office Suite • Good knowledge of Local Authority / Public Services approval processes • Good working knowledge of contract law • Working knowledge of contractual frameworks • Understanding of the Local Government / Public Services environment and its drivers • Ability to interact effectively with high-level managers and senior officers and gather information from them • Awareness of customer retention and achieving high customer satisfaction • Ability to adapt interaction levels according to the situation • Good business reporting capabilities • Excellent oral and written communication skills • Self-motivated and self-reliant, with strong team-player capabilities • Strategic and commercial attention to detail • Ability to manage workload and meet deadlines • Ability to multitask and balance customer and internal priorities • Willingness and ability to represent NEC in internal and external meetings • Effective relationship-building skills • Ability to organise time effectively and determine appropriate resources for job assignments • Full and valid UK/EC driving licence • Pre-existing right to work and travel within the UK • Satisfactory vetting, references and occupational health checks; DBS check may also be required depending on the role

🏖️ Benefits

• Private Medical Cover funded by NEC for Employees, with the option to add family members at an additional cost • 25 days paid holiday with the option to buy/sell (FTE) • 4 x basic salary life assurance cover funded by NEC, with the option to increase cover at an additional cost • Group Pension Plan with employer contributions up to a maximum of 8.5% • Flexible benefits to suit individual needs • Free access to LinkedIn Learning with over 15,000 courses

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