Senior User Researcher – Fixed Term Contract

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £46k - £65k / year

⏳ Contract/Temporary

🟠 Senior

🔬 UX Researcher

👻 Ghost score 0%

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NEC Software Solutions

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.

📋 Description

• Plan, facilitate and lead user research activities in a key delivery programme • Lead multidisciplinary teams and clients toward inclusive, accessible and effective research outcomes • Support and line manage user research team members, including appraisals and professional development • Define and refine how disciplines work together • Progress NEC Digital Studio’s inclusive, accessible and effective design practice • Identify and help win new projects through client opportunities, proposals and pitches • Support development and delivery of Design School courses • Work hand-in-hand with government, NHS, voluntary, not-for-profit and private-sector clients • Collaborate with interaction designers, content designers and developers • Participate in weekly User Research team meet-ups to share work, discuss implications and learn methods • Contribute to evidence-led, accessible and ethical digital solutions for public services

🎯 Requirements

• Significant experience delivering fast-paced user research projects • Experience advocating for user research activities within multidisciplinary teams • Experience working with Service Design and Digital roles • Conducting ethical, inclusive user research and identifying accessibility needs • Planning and conducting research activities across agile project phases according to GDS service standards • Qualitative analysis and synthesis to produce user journeys, user stories and user needs • Facilitation of user interviews, usability testing, co-analysis and co-synthesis sessions • Interest or experience in service design thinking and outcomes • Strong written communication skills for sharing findings • Ability to produce clear insights and recommendations collaboratively • Proactive and autonomous approach • Stakeholder management, negotiation and client guidance • Ability to manage complexity and ambiguity in user-centred design projects • Pre-existing right to work and travel within the UK; documentary evidence required • Satisfactory vetting, references and occupational health checks • SC clearance required • CV, cover letter, and portfolio required

🏖️ Benefits

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) • 25 days paid holiday with the option to buy/sell (FTE) • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% • A selection of flexible benefits to suit your individual needs • Free access to LinkedIn Learning with over 15,000 courses • Reasonable adjustments and accessibility support during recruitment or interview