Customer Support Specialist, Polish Speaking

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August 22

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Neo Group

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Enterprise • HR Tech

Neo Group is an employee-focused company that prioritizes the growth and wellbeing of its team, cultivating a dynamic and inspiring work environment across the globe. With a diverse workforce of over 1,000 employees from 40 nationalities, Neo Group emphasizes creating a healthy workplace and celebrates festive occasions to foster a sense of community. The company is committed to nurturing talent and skills globally, ensuring a rewarding career adventure for its staff.

501 - 1000 employees

🏢 Enterprise

👥 HR Tech

📋 Description

• Engaging with customers: Respond swiftly and accurately to inquiries via chat and email, turning questions into solutions. • Resolving challenges: Handle complaints with finesse, turning problems into positive outcomes. • Ensuring satisfaction: Communicate professionally and courteously to keep our customers happy and satisfied. • Keeping track: Maintain precise records of every customer interaction and transaction for seamless service. • Driving improvements: Spot opportunities for process enhancements and share your insights with management to keep us moving forward.

🎯 Requirements

• Previous experience in customer support or a similar role. • Excellent communication skills, both written and verbal in English & Polish • Patient, empathetic, and customer-focused mindset. • Strong problem-solving and conflict resolution skills. • Ability to multitask and work efficiently in a fast-paced environment.

🏖️ Benefits

• Join us on an exciting journey to shape and revolutionize a new brand in the market • Experience an international work environment with a passionate, motivated and professional team • Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 8 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you! • Explore Neo Group Further: For more details about life and careers at Neo Group, visit our Career Website connect with us on Instagram, and engage with us on LinkedIn. • Ready to redefine the future of iGaming with us? Apply today and become a part of something truly spectacular!